Technical Solutions Engineer - Robotics Systems (San Francisco)
Overview
Job Description
At Glacier, we are taking on one of the worlds most pressing problems: trash. Were working to reduce landfill waste from recyclables in the US, lower carbon emissions, decrease energy use, and protect natural resources.
Glacier builds custom sorting robots designed to sort recyclables and AI-powered analytics that enable recyclers to improve plant performance and circularity. These products together help divert tons of recyclables from landfills daily.
About us
Our founders come from Facebook engineering and Bain consulting.
Were backed by top-tier VCs with extensive technical and industry expertise.
We have a fleet in production and a robust pipeline of upcoming deployments.
About the role
As a Solutions Engineer at Glacier, youll be the technical backbone of our sales process and a key bridge between customers, our sales team, and our hardware and software engineering teams.
Youll lead technical discovery, design tailored integration plans, and support our customers from first conversation through installation.
Your work will shape successful installs and ensure our systems deliver real value in real-world MRF environments.
Youll report directly to our CEO (who is also our acting Head of Sales), while receiving hands-on coaching from key engineering and business leaders across the team to support your cross-functional growth.
You should be comfortable traveling up to 50% of the timeprimarily within the US, with occasional international travel.
Key Responsibilities
Pre-Sales Technical Scoping: Partner closely with Sales to assess customer needs and propose viable robotics and AI deployments aligning with their facility layout and operational goals, helping our customers say yes to technically complex installs. You wont just assess feasibilityyoull help make projects work.
Facility Assessments & Integration Planning: Conduct on-site visits or remote assessments to evaluate conveyor configurations, material flows, and layout constraints. Collaborate with our customers to create tailored integration plans to ensure fit, function, and value.
Install Readiness & Cross-Team Coordination: Collaborate with internal engineering and deployment teams to ensure installations go smoothlyidentifying tradeoffs, aligning on requirements, and preparing operator-ready documentation.
Product Feedback Loop: Surface insights from the field and customer interactions to inform future product iterations and deployment best practices.
What you bring
3+ years in technical roles such as field engineering, solutions engineering, systems integration, or industrial automationideally in hardware, robotics, or manufacturing environments
2+ years of experience in sales or other customer-facing roles , with a track record of building trust, understanding stakeholder needs, and supporting technical conversations throughout the sales process
Experience scoping and supporting complex hardware installs and evaluating tradeoffs in customer-facing settings, including facility walkthroughs and layout assessments
Strong technical communication skills, with the ability to explain mechanical, electrical, or data systems clearly to both technical and non-technical stakeholders
Strong client-facing skills, with the ability to translate customer needs into deployment plans that drive deal momentum, and a yes, if mindset when approaching complex sales conversations
Hands-on familiarity with industrial settings (e.g., MRFs, manufacturing lines, or automation-heavy facilities), with the confidence to navigate noisy, fast-paced environments and speak directly with operators, engineers, and leadership
Nice to have
Experience with CAD tools, layout design, or facility planning
Familiarity with robotics systems, computer vision, or AI-powered automation
Background in MRF operations, recycling infrastructure, or similar industries
Why Join Us?
Mission-Driven Work Be part of a company dedicated to sustainability and ending waste.
Customer-Facing Impact Be the technical expert guiding customers from first conversation to successful install, with a front-row seat to real-world impact.
Fast-Paced Growth Help scale and optimize a cutting-edge robotics fleet in the recycling industry.
If youre excited about designing thoughtful technical solutions, building trust with operators, and making recycling smarter, wed love to hear from you!
OTE: The cash compensation range for this role is $110,000$150,000, including a base salary of $100,000$130,000 and a performance-based bonus. Glacier also offers competitive equity and benefits. Final compensation will depend on several factors, including job-related skills, experience level, and interview performance.
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