Investor Support Specialist

Location: work from our offices in Solothurn or Lausanne, or hybrid from anywhere in Switzerland.

Employment type: Full-time or Part-time (80–100%), we are also open to discuss freelance possibilities.

Start date: asap.

About Youdera Group

At Youdera Group, we're on a mission to accelerate the energy transition by making solar energy solutions accessible to businesses across Switzerland. We're a fast-growing company combining the worlds of renewable energy and finance to build a cleaner, more sustainable future. As part of our growth strategy, we are preparing to issue a bond to support the expansion of our renewable energy portfolio.

To support this initiative, we are seeking a highly organized and customer-oriented professional who will serve as a key point of contact for current and prospective bondholders. If you're excited about working in a dynamic environment, enjoy interacting with people, and want to play a key role in supporting our investors and bondholders, we'd love to hear from you!

What you will be doing

• Act as the primary point of contact for current and prospective bondholders, providing timely and professional support.
• Guide investors through the bond subscription and onboarding process, ensuring a seamless customer experience.
• Respond to inquiries related to bond offerings, documentation, payments, and investor communications.
• Maintain accurate investor and customer records in Salesforce, ensuring high data quality and completeness.
• Coordinate and process investor documentation, contracts, subscriptions, and administrative requests.
• Support the preparation and distribution of investor updates, reports, and marketing communications.

Who we are looking for

• You are preferably fluent in both German and French (written and spoken), professional proficiency in English is required since you will work in an international team.
• You have experience in customer service, investor relations, client support, administration, or sales operations.
• You would be a good match if you have experience within financial services, investment products, bonds, asset management, banking, or wealth management.
• You are highly trustworthy and reliable, with a strong sense of ownership and accountability.
• You have experience working with CRM systems, Salesforce is a plus.
• You are a good communicator and not afraid to pick up the phone.

What we offer

• Make a real impact – Help finance solar projects that accelerate Switzerland's transition to a cleaner and more sustainable energy future.
• Flexibility that works for you – Work from our offices in Solothurn or Lausanne, or remotely from anywhere in Switzerland. We care more about results than where you sit.
• A unique mix of industries – Gain hands-on experience at the intersection of renewable energy, finance, and capital markets.
• A collaborative and entrepreneurial culture – Work alongside ambitious, down-to-earth colleagues who enjoy solving problems, moving quickly, and celebrating successes together.