Application Engineering Coordinator

Who are we?

XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment, thermal management, and liquid cooling systems. We focus on high-performance solutions for data centers, healthcare, clean rooms, life sciences, and other mission-critical environments, driving innovation to reduce carbon footprints and support goals like Net Zero and LEED certification.

We are thrilled to operate our cutting-edge U.S. Technology headquarters and manufacturing facility in Mesa, Arizona (opened in 2025), reflecting our rapid growth and commitment to sustainable climate solutions.

As part of our rapid U.S. growth, XNRGY is seeking a highly motivated Application Engineering Coordinator to join our on-site team in Mesa, Arizona. Reporting to the Director of Application Engineering (AE), this role ensures smooth internal coordination, timely handling of service, sales, and manufacturing information, and efficient execution of operational tasks. The Coordinator plays a key role in supporting the team and enhancing the overall customer experience through streamlined processes.

An overview of your responsibilities!

• Administrative Support: Prepare materials, schedules, and logistics for internal meetings, partner reviews, and field service activities.
• Operational Support: Maintain accurate service documentation, ensuring version control and timely distribution.
• Coordination with Internal Functions: Facilitate communication and coordination between AE, Sales, Design/Engineering, Manufacturing, Procurement, and Finance.
• Financial & Transactional Support: Track purchase orders and follow-up actions, escalating delays or issues as needed.
• Workforce & Field Service Support: Support Field Service Technicians with travel, documentation, and customer site preparation.
• Customer Request Support: Record, route, and monitor customer requests (non-technical), ensuring timely closure and visibility.

What you'll need, among other things!

• Education: High school diploma or equivalent required; Bachelor’s degree in Business or a related field preferred.
• Experience: 4 years of experience in administrative, service coordination, customer support, or operations support in a distributed, technical environment.
• Experience with ERP and CRM systems (work orders, purchase orders, parts, etc.).
• Strong organizational skills with attention to detail and follow-through.
• Excellent coordination and communication skills across multiple functions.
• Consistently meets deadlines and provides proactive support to leadership.
• Continuous improvement mindset with the ability to streamline processes and improve efficiency.
• French language proficiency is a plus.

Do you have other qualifications? Tell us what sets you apart — perhaps you’ve built administrative operations across multiple regions or delivered exceptional coordination for clients throughout North America (U.S. and Canada) — that could be a great addition to our team.

Does this sound like you? We look forward to receiving your application!

Why choose XNRGY?

• Competitive salary and performance incentives
• Comprehensive medical, dental, and vision insurance
• 401(k) plan
• Employee Assistance Program
• Generous paid time off
• A dynamic, collaborative team open to change and fresh ideas
• Modern, state-of-the-art facility equipped with Industry 4.0 technology in Mesa, Arizona
• Opportunity to contribute to the green industry transformation and sustainable future
• Fast-growing, entrepreneurial environment where initiative and impact are recognized
• Inclusive, diversity-friendly workplace
• Strong focus on career advancement through internal promotions
• On-site electric vehicle charging stations

At XNRGY Climate Systems, we are deeply committed to fostering a diverse and inclusive workplace. We believe that varied backgrounds, experiences, and perspectives fuel innovation and success. We welcome passionate individuals eager to contribute to a more sustainable environmental future.

Are you ready to join our driven team? Join a company that values Courage, Community, Climate, Customer, and Coherence. Be part of shaping our footprint and building a winning team in the sustainable climate solutions industry!