Officer - Donor Retention & Acquisition (RG)

WWF-India is one of the country’s largest conservation organizations, dedicated to protecting the natural world for over 50 years. Our mission is to stop the degradation of the planet's natural environment and build a future where humans live in harmony with nature.

From safeguarding iconic species like the Royal Bengal Tiger and the Snow Leopard to protecting critical landscapes like the Himalayas and the Sundarbans, we work at the intersection of science, policy, and community engagement. With a presence across the country, we drive global initiatives like Earth Hour and work tirelessly to address climate change, water security, and forest conservation.

Key Roles & Responsibilities:

• Engage Donors- Create resourceful ways to spread awareness about India's biodiversity & effectively convey the organization's mission, vision, and programs to potential donors.
• Relationship Building- Cultivate a network of dedicated donors and volunteers. Develop a long-term relationship with the donor and upgrade them to the donor pyramid.
• Donor communication- Handle inbound and outbound communications via phone, email, and mail, addressing supporter queries and concerns promptly and professionally.
• Donor Data Update- Maintain and update supporter information in the database, ensuring data accuracy and confidentiality.

Requirements

• Graduate/ Post Graduate/ MBA from any recognized University.
• Excellent English communication skills with demonstrated ability to talk and listen to people and build rapport with them.
• Highly performance-oriented and ability to work in a team.
• Energy and drive to inspire people and promote WWF-India's work.
• Public Speaking skills / BD experience.
• Ability to successfully balance priorities while managing multiple tasks