Head of People and Culture

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Want to make a positive difference to the future of people and our one shared home, the Earth? Working at WWF could be your opportunity of a lifetime.

All around the world, people are waking up to the devastating impacts of climate change and nature loss. The situation today is worse than the darkest predictions of just ten years ago, pushing billions of people to the edge and threatening lives and livelihoods. At WWF, we are facing our biggest crisis – and our biggest ever opportunity – to create a better future for people and nature. With over 60 years of experience and an active presence in more than 100 countries, we work to achieve both on-the-ground and global policy action, from protecting and restoring species and their habitats, to transforming markets and policies toward sustainability.

Our people come from hugely diverse backgrounds and with a variety of expertise, ranging from conservation science and advocacy to HR and finance. We welcome applications from anyone who believes they can help us tackle this enormous global challenge and drive the urgent conservation impact needed to restore our planet.

What We Do

We are an independent conservation organization, striving to sustain the natural world for the benefit of people and the ecosystem. From individuals and communities to businesses and governments, we are part of a growing global movement calling for bolder action on climate and nature, demanding that world leaders set nature on the path to recovery by 2030. WWF works to address the most dominant drivers of nature loss through system-wide changes in how food and energy are produced and consumed, and in how financial systems are structured. By implementing change in every country, we aim to drive visible and positive impacts on the ground, helping to restore nature in the most critical places around the world, from the Amazon to the Coral Triangle.

Engaging everyone means addressing the barriers to participation faced by some groups in society, including local communities. Conservation will only be sustainable if it is owned by, and benefits, local people. That’s why Indigenous Peoples and local communities must be at the centre of action on climate and nature. WWF is committed to using its resources and global network to support these communities in creating together the most effective solutions where they live.

Humanity is still in time, we have a clear pathway to solve this crisis. At WWF, we call on everyone to join the global movement, change how we live, and take action now.

I. Background

WWF Thailand is a country member of the WWF Network’s Southeast Asia Region (Laos, Cambodia, Vietnam, Thailand and Myanmar). Following a strong track record of conservation delivery over the last 20 years, Southeast Asia has embarked on a new strategic plan. The new strategic plan outlines changes in the way Southeast Asia operates, both in conservation and operation aspects. The People and Culture (PC) Department is a crucial unit in supporting the organization to achieve its objectives. The Head of People & Culture will be part of the country management team headed by the Country Director and will play a key role in driving the country office to meet its Organizational Development objectives as well as the five-year strategy. The successful candidate will be a highly experienced People & Culture professional with experience in implementing complex projects, coaching, influencing, and team building.

II. Major Functions

  • To advise and support leaders in creating a culture of collaboration, innovation and results focus in WWF;
  • To embed the desired organizational values and behaviors in all People & Culture processes across the organization;
  • To develop and embed the right People & Culture standards, policies, procedures and platforms inorder to attract, develop and retain the right people for the organization;
  • To create and support an optimal working environment in which the staff are able to perform at the highest level and are able to maximize their contribution towards the conservation goals;
  • To drive the WWF Network towards a common approach to people development, global mobility, leadership development, rewards philosophy and gender diversity;
  • To oversee Organizational Development and supervise OD personnel;
  • To oversee Administrative and Office Management and supervise Office/ Administration Managers.

III. Major Duties And Responsibilities

  • Provide strategic P&C leadership and oversight to ensure conservation impact at scale for WWF-Thailand;
  • Develop and implement the P&C strategy for WWF-Thailand that aligns with WWF global P&C strategy and frameworks and effectively supports the delivery of conservation impact;
  • Develops and manages the P&C annual work plan/budget to ensure the attainment and delivery of plans and objectives;
  • Together with CMT members, implements the Organizational Development (OD) strategy for WWF-Thailand and implement the P&C’s annual work plan under OD strategy;
  • Leads in the development, implementation, management and monitoring of P&C systems, policies and procedures for WWF-Thailand including recruitment and selection, compensation and benefits, training and development, career development and succession planning, health and safety, and diversity, equity and inclusion to ensure the compliance with WWF network standards and local laws and regulations;
  • Plans and organizes the effective communications of all P&C related policies & procedures to employees
  • Manages the overall P&C operations, including recruitment, salary and welfare, training & capacity building, performance appraisal, employee relations and departures to promote a workplace of choice;
  • Provides strategic comprehensive advisory and technical guidance to the Country Leadership team on all aspects of people and culture to ensure a good working environment and strengthen organizational reputation and capacity building;
  • Addresses and implements leadership development, talent management, succession planning and performance management in line with WWF International policies, with the aim of buildinga culture of high performance aligned with core values and behaviours;
  • Acts as a strong employee champion by encouraging and maintaining sound employee relations and undertaking all necessary consultation and negotiation with staff on employee issues to ensure that harmonious relationships and effective communications are maintained between management and staff. Supports both line managers and staff on disciplinary or grievance processes, or in the event of collective disputes;
  • Carries out and participates in salary surveys, analyses data to ensure that the organisation has accurate and up to date information relating to external pay; participates in and makes recommendations on annual remuneration reviews;
  • Acts as the Fraud and Corruption/Compliance Focal point of the Country Office: trains and raises awareness to staff, including Induction to new staff about Compliance and Ethical standards; investigates and reports on related incidents, recommends any improvement plans that may be necessary, to ensure that WWF-Thailand complies with WWF’s Code of Conduct;
  • Carries out other assignments as assigned by the Country Director.

IV. Profile

Required Qualifications & Experience

  • An advanced degree or equivalent working experience in relevant disciplines like Human Resources Management, Organization Development or in relevant fields;
  • At least 8 years practical experience in overall human resources management with at least 2 years in a senior HR role. Hands-on experience with implementing Organizational Development is highly desirable;
  • Excellent understanding of laws and regulations on labor, health and safety in Thailand;
  • Fair understanding of diversity and inclusion;
  • Experience in developing, implementing and monitoring compliance of P&C system, policies and procedures, preferably the context of an international organization.

Required Skills And Competencies

  • Excellent communication & interpersonal skills; strong leadership and management skills;
  • Excellent conflict management skills and the ability to work well under pressure;
  • Ability to think strategically, with solid problem-solving and business acumen skills;
  • Good planning & organizing skills; facilitation; negotiation & influencing skills;
  • Fluency in written and spoken English and native language (Thai);
  • Organizational awareness and service orientation;
  • Identifies and aligns with the core values of WWF: Courage, Collaboration, Respect & Integrity.

V. Working Relationships

  • Internal: Interacts on a regular basis with Country Management Team; Global P&C Community & Network; F&C Focal point Group; P&C team at Regional & National levels.
  • External: Liaises with P&C professionals in the country; Auditors; Tax Department; Social Insurance company and other relevant government bodies. Engages with other organizations on P&C systems and practices for learning and sharing.

This job description covers the main tasks and conveys the spirit of the tasks that are anticipated proactively by staff. Other tasks may be assigned as necessary according to organizational needs.

Please upload your covering letter and CV in English. Priority will be given to applications with both documents indicated.

Deadline for applications: 31 March 2026

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

At WWF, we are dedicated to fostering an inclusive and diverse workplace where every individual feels valued and respected. We believe that a diverse workforce will help us to achieve our mission to stop the degradation of the Earth's natural environment and to build a future in which humans live in harmony with nature. As an equal opportunity employer, we are committed to providing fair and unbiased consideration for all candidates regardless of their background. We encourage applicants from all backgrounds to apply and join us in fostering a diverse and inclusive workplace.