Manager, Programmes and Operations

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World Wide Fund for Nature

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Singapore, Singapore

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3 days ago

Position title: Manager, Programmes and Operations

Reports to: Global Palm Oil Lead

About World Wide Fund for Nature, Singapore (WWF)

WWF is one of the world’s largest and most respected independent conservation organisations. As one of the global hubs for WWF, WWF Singapore helps protect nature and prevent biodiversity loss by addressing critical issues such as deforestation, climate change, seafood sustainability and illegal wildlife trade. To meet our conservation goals, we drive change working with the government, business and the local community.

About WWF’s global palm oil programme:

WWF’s vision is to halt the conversion of natural ecosystems by palm oil, ensuring that production, trade and consumption is responsible, protects, restores and connects landscapes, and benefits people and nature.

The global palm oil programme is responsible for the global strategy and position of WWF on palm oil both internally and externally, and represents the network on technical and multi-stakeholder groups such as the Roundtable on Sustainable Palm Oil (RSPO). It chairs the Network palm oil working group, facilitates and supports the Network’s palm oil activities, and leads on programmes and projects of its own such as the Palm Oil Buyers Scorecard and Asia Sustainable Palm Oil Links (ASPOL).

Summary of the role:

In close collaboration with the Global Palm Oil Lead and the Chair of the Asia Sustainable Palm Oil Links (ASPOL) programme, the Manager, Programmes and Operations, is responsible for providing high-level support and quality control across the entire programme management cycle to support the delivery of WWF’s global palm oil strategy and associated programmes, the largest being ASPOL. They can work on a strategic level, and are an excellent communicator and networker, coordinating with major donors, industry partners and WWF staff in partner offices and teams. They work alongside technical staff and consultancies to scale up existing projects and develop new programmes, and lead on technical programme reporting.

Major Duties and Responsibilities:

Relationship management

  • Lead, for ASPOL, the existing relationship with the donor partner and support relationships with its counterpart offices in Malaysia, Indonesia, China, India and Singapore that have already been developed by respective WWF country teams.
  • Handle day to day partnership needs, identified by the ASPOL Management Taskforce, Steering Committee and WWF-UK, and monitor delivery of agreed targets.
  • Liaise with WWF network offices, keeping staff updated on the partnership and providing support to resolve problems.
  • Where appropriate, represent WWF in external engagements to facilitate knowledge sharing and promotion of WWF programmes.
  • Support the development and oversee the management of other relationships identified and agreed with the Global Palm Oil Lead as key to the long-term success and stability of the global palm oil programme.

Programme management

  • Provide high-level support and quality control across the entire grant management cycle, particularly for the ASPOL programme, and support the Global Palm Oil Lead in ensuring the effective delivery of the global palm oil strategy.
  • Act as liaison point with the Finance department for the global palm oil programmes.
  • Monitor financial expenditure across the global palm oil programme and work with the Global Palm Oil Lead to ensure that robust plans are in place to manage spend against plans.
  • Oversee impact monitoring and reporting against the global palm oil strategy and associated regional programmes including oversight of any regular reporting of national offices supported directly through the programme.
  • Manage reporting with key internal and external donors to the programme and lead the ASPOL task force, supporting the Steering Committee as secretariat.
  • Support WWF donor offices accountable for the delivery and financial management of programmes, to identify programme risks and initiate corrective action where necessary.
  • Manage the learning and adaptation cycle within the programme ensuring key lessons are shared across the programme, with the network and external stakeholders.
  • Monitor and manage programme and project risks, ensuring mitigation plans are in place and are executed when needed.
  • Ensure that Network and office standards and processes are followed for the programme and project design and execution.
  • Work with the Global Palm Oil Lead to develop clear terms of reference for the delivery of projects, oversee the delivery of work outsourced to consultants and act as a focal point for Network specialists.
  • Support the Network and the Global Palm Oil Lead in conducting quality assurance of new programme and project proposals, where relevant to the global palm oil strategy.

Programme Development and Research

  • Provide support for key strategic projects (e.g. incentives for sustainable production and green financial solutions) including acting as a focal point for Network specialists and overseeing consultants for outsourced work.
  • Provide operational oversight and strategic guidance for identified high-risk projects (e.g. Harmurni), working as a focal point for senior management, project managers, and project staff.
  • Support processes around resource development, including coordinating key proposal processes and quality management for network wide proposals, as required


Required Qualifications

  • Degree in a related field.
  • Minimum 5 years’ experience of managing coordination and reporting for, multi-million dollar programmes and/or projects.
  • Demonstrated experience and knowledge of programme and grant management.
  • Experience in a leadership role, with demonstrated success in thinking strategically to support programme development and delivery.
  • Proven ability to work effectively in a complex organization, with multinational and multidisciplinary teams.
  • Experience of leading and supporting teams remotely, taking into account multi-cultural sensitivity, relevant regional language and experience.
  • Experience in a field relevant to sustainable supply chains, sourcing and procurement strategies, preferably in Asia (desirable but not essential).
  • Excellent command of English (written and oral). Proficiency in other languages relevant to the role (e.g. Bahasa Indonesia) desirable but not essential.
  • Willingness to travel as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to changing organizational needs.

Interested candidates should email a CV and a cover letter to HR Department (Email: Closing date for applications is 11 April, 2022. Applications without a cover letter will not be considered.