Head, People & Culture - Asia Pacific

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World Wide Fund for Nature

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Singapore, Singapore

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18 days ago

1 MISSION OF THE DEPARTMENT

  • To advise and support leaders in creating a culture of collaboration, innovation and results-focus in WWF Asia Pacific;
  • To embed the desired behaviors in all key People & Culture processes across the organization;
  • To develop the right People & Culture standards, policies, procedures and platforms in order to attract, develop and retain the right people for the organization;
  • To create the optimal working environment in which staff are able to perform at the highest level and, hence, are able to maximize their contribution towards WWF’s conservation goals;
  • To drive the WWF network towards a common approach to people development, global mobility, leadership development, rewards philosophy, and gender and racial diversity;
  • To provide efficient and effective People & Culture service to Country Offices line-managed by WWF International.

2 MAJOR FUNCTIONS

This role covers international employees in Asia Pacific managed countries. Laos, Cambodia, Vietnam, Thailand, Pacific, potentially Myanmar.

Be the dedicated People & Culture resource to the Asia Pacific region, supporting and enabling the growth of Country Offices (CO) and Programme Offices (PO), and promoting a culture based on the identified behaviors for the organization. Build HR management capacity in WWF Country Offices in the region. Embed Human Resources and People Development as key components of WWF’s business. Provide strategic and practical HR advice and guidance to the Regional Director, COO and HR colleagues in the region. Draw on global HR resources as required and galvanize the HR community within the region.

3 MAJOR DUTIES AND RESPONSIBILITIES

  • Works with Chief Operating Officer (COO) and, as required, the Regional Director and WWF Country Office Directors/Representatives in defining and implementing HR strategies and measures to build a robust HR system and processes to enable Integrated HR Performance management to work;
  • Drives the recommendations and learnings forward to inform management decisions and actions with regards to all CO/POs in the region;
  • Communicates/promotes People & Organization policies and procedures in the region and helps align all CO/POs in their use;
  • Ensures that WWF network safeguarding standards are understood, respected and strictly upheld;
  • Escalation point for all Disciplinary and Grievance matters;
  • As required, works with HR colleagues in the region on all employee lifecycle issues;
  • Responsible for monitoring and evaluating HR Services in the CO/PO offices and recommending improvements, working closely with HR Directors and Country and Programme Office Directors;
  • Plays an advisory role in the formulation of the HR strategy for offices and the development of their HR functions;
  • Provides input and guidance on the objectives for senior HR professionals in each Country/Programme Office; provides feedback on the performance of senior HR professional to their line managers; coaches and develops senior HR managers in the performance objectives;
  • Responsible for identifying WWF International’s talents at the regional level, ensuring the creation and actioning of development plans and facilitating career development;
  • Provides support and guidance to offices on the implementation of the Compensation & Benefits Strategy;
  • Ensures that all WWF network P&C and local employment policies are implemented, understood, and strictly adhered to;
  • Supports the recruitment of key regional and country level roles, respecting KPIs concerning gender & diversity, in liaison with local HR and the senior management team;
  • Facilitates and enables the successful implementation of the performance management system in all offices;
  • Provides expert advice on organisational change issues and change management;
  • Assists in the roll-out of the HRIS system;
  • Actively participates in the Global HR community on key network wide initiatives and orchestrates the HR community in the region;
  • In collaboration with regional HR Directors, prepares reports using key HR indicators with recommendations on how to enhance organizational performance;
  • Back stops the HR function in case of a capacity gap in any of the Country or Programme Offices;
  • Liaise closely with the broader Secretariat HR team to ensure interlinkages between country office staff and hosted Practice team staff;
  • Accountable for all aspects of HR administration;
  • Assist the COO to provide specialist, quality advice to the Regional Director relating to all HR matters;
  • Performs other duties as assigned by the COO.

4 PROFILE

Required Qualifications.

  • MBA or a professional Human Resources qualification or equivalent tertiary education;
  • A minimum of 10 years' professional experience in Human Resources, ideally with experience in dealing with HR issues in the region.

Required Skills and Competencies.

  • High degree of accountability, commitment to excellence; and integrity in relations with colleagues;
  • Proven interpersonal and people management skills;
  • An excellent communicator with strong influencing skills;
  • Excellent combination of being strategic as well as hands-on as and when required;
  • Strong understanding of project management and operational skills, and a well-organised approach to work, and attention to detail;
  • Ability to train others and explain complex concepts in a simple manner, including virtually;
  • Strong interpersonal skills, able to interact with and influence senior management staff in CO/POs and relevant staff in different functional areas in a positive manner;
  • Experience with and a good understanding of operating in different cultural environments;
  • Ability to drive change and high performance, as well as identify and provide solutions which benefit the organisation;
  • Decisive, proactive, and collaborative;
  • Excellent written and spoken English; knowledge of relevant language for the region of operation is an advantage;
  • Proficiency in the use of computer office applications - word processing, spreadsheet and presentation, and HR softwares;
  • Available to travel extensively in the region;
  • Passion and commitment for conservation and sustainable development;
  • Embraces the WWF mission and values of the organization: Courage, Integrity, Respect & Collaboration.

5 WORKING RELATIONSHIPS

Internal.

Network Development Executive Director, Regional Director, Country/Programme Offices staff, local & regional HR Managers/Directors, CO/PO Directors/Representatives, WWF International People & Culture team and HR Leadership Team. Works closely with the HR community.


External.

Contact with external bodies will mainly include executive search companies, external HR partners and providers



This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.