Officer, Data Operations and Analysis

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World Wide Fund for Nature

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Hong Kong, Hong Kong

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30+ days ago

WWF is a global conservation organization, with a global network active in more than 100 countries. WWF’s mission is to build a future in which humans live in harmony with nature. WWF-Hong Kong has been working since 1981 to deliver solutions for sustainable living and protection of biodiversity through Conservation, Carbon Footprint and Education programmes. For more information, please visit:

Transforming Hong Kong into Asia’s most sustainable city. That’s our vision and together we can make a difference and build a future where people and nature thrive.

We need knowledgeable, talented people who are passionate about engaging and inspiring others. People who share our optimism that it’s possible to change the world for the better. People who are determined to make a difference.

Are you one of those people? Then we’d love you to join us as

Principal Functions:
Assist the organization to perform data analysis of the database of WWF HK to increase efficiency and improve performance of fundraising / donor engagement / event participations by discovering patterns in data, enable insight analytics with dashboards and reports

Major Duties and Responsibilities:
Analyse, develop, and evaluate data mining in the Logical Data Warehouse (LDW) environment in superset and Raiser Edge (RE) database to support the development of WWF HK

Ensure the payment transaction process, generate accurate financial and analytical reports and ensure that the database effectively captures donor gift information; develop reports to validate gift data

Create different queries to extract data from database to suit the needs of stakeholders.

Respond to ad-hoc requests for analysis, standardising and automating procedures such as integrate with superset Online Analytical Processing (OLAP) tools for ad-hoc report or in-depth analysis for responding to stakeholders’ requests.

Maintain documentation and source control for the whole LDW operation including necessary database view, diagram and SQL

Provide operation and analytical support to those teams using RE and related tools

Liaise with external agencies to ensure data is transferred and processed efficiently and in accordance with our data protection obligations working with colleagues.

Assist in importing process of records from mailing appeals and other fundraising programs

Assist in the project for changing / upgrading the database system

Required Skills:
Highly motivated, willing to learn, good teamwork and able to work under high pressure

Good written and spoken English skill

Immediate available is highly preferred

Degree with experience in information technology, data management or related area is preferred.

Fresh graduates welcome.

Knowledge and experience of Raiser Edge is a plus.

Proficient in computer skills, including MS Word, Excel, SQL query is highly preferred.

Interested candidates, please submit your application through

Working Location: Kwai Hing

We offer a 5-day work week and competitive rewards and benefits package to the right candidate. Interested party please apply with full resume, stating present and expected salary and available date. Only shortlisted applicants will be notified.

WWF, the World Wide Fund for Nature, a non-profit organization, with headquartered in Switzerland, is one of the world’s most recognizable and respected independent conservation organisations.

To find out more about us, please visit our website at now.