Membership Communications Manager

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Woodland Trust

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Grantham, United Kingdom

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30+ days ago

The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.


As part of the Retention and Engagement team, the Membership Communication Manager supports the retention of Life and Adult members and the wider membership provision through the creation of journeys delivering an outstanding member experience increasing supporter satisfaction, engagement and long term commitment.

This post is responsible for leading the member communications strategy and execution of appropriate communications to members. The role will be required to work closely with colleagues to ensure our members receive timely communications in a way they wish to receive them.

You will be an effective communicator, both in written and verbal communications and someone who has the ability to influence differing internal and external audiences, using your previous experience within a marketing role.

You will be assertive and able to adapt to a fast paced environment. You will demonstrate strong copy and proofing skills and a track record of working with suppliers and agencies. You will have experience of delivering member or supporter communications through a variety of on and off line channels.

There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.

At the Woodland Trust, we believe everyone deserves to have their lives enriched by trees and woods.
We also believe that our organisation should reflect and represent the full richness of human diversity in terms of background, identity, ability and circumstance. As groups of people currently underrepresented as Woodland Trust employees, we are particularly keen to receive your application if you are Black, Asian or minority ethnic, disabled or under 25. We are measuring our success in redressing this.
We are open to discussion of any adjustments or flexible working arrangements you may need to achieve your full potential at any stage of the process, and if you are successful in gaining a position with us, during employment.
We promise the only thing we assess within your application is how you have demonstrated your suitability for the job, and nothing else.

We reserve the right to close this vacancy early if we find the suitable candidate before the closing date.