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At Wisk, we're transforming the future of urban mobility through safe, all-electric, autonomous flight. We are a passionate team working together toward a sustainable future, solving high-impact problems that have never been solved before. By delivering everyday flight for everyone, we're making it possible to spend less time getting there and more time being there. If you want to be part of shaping the future of mobility, then read on!

We are looking for a Staff SaaS Administrator to join our team. The goal of a Staff SaaS Administrator at Wisk is to manage and grow Wisk’s SaaS environment. You will be part of the Information Technology team that provides IT services across the company.

This is a hybrid work opportunity. At Wisk, this means working onsite at our Mountain View, Ca office 3 days per week with flexibility for the remainder of the days.

The successful candidate has experience configuring and deploying SaaS applications. They are comfortable managing a variety of SaaS applications, configuring integrations, Setting up Roles and Permissions, and mapping out business processes to tie into workflow automation. They would be equally comfortable setting up an onboarding flow in our HRIS application as they would be in configuring automation for Jira Tickets. They are able to work closely with the business to understand their requirements and then translate them into current SaaS applications, or have the ability to research and make a recommendation.

They also can think strategically and will help contribute to the Security roadmap. In this role, the candidate must be able to work well in a collaborative environment to find solutions. They are self-motivated in looking at the SaaS needs of the company and can work in the details but also present to executive staff on our business processes and how we can streamline them in a SaaS environment.


What you will do:

  • As part of the IT organization, you act as a SaaS Administrator and will be responsible for the overall SaaS application stack that supports Wisk

  • You will take part in the business projects, and IT projects

  • You will collaborate with IT leadership to define policies, standards and best practices.

  • You will manage the SaaS spend, contracts and vendors ensuring we are maximizing value across the SaaS application landscape

  • You will configure automations, business process flows, dashboards, and reports across the various SaaS applications you will manage

  • You will setup API integrations as needed and validate for security

  • You will define our data backup and retention strategy as it relates to our SaaS landscape and the data that is maintained within it

  • You will audit the systems for compliance against our policies and best practices and help drive compliance across the SaaS landscape.

  • You will develop a monthly metrics/scoreboard that will be presented to leadership and the team.

  • You will create Dashboards and Metrics for the business as required using one of our BI tools

  • Leverage project management methodologies and SCRUM to ensure tasks and projects are done in a timely manner

  • You will be responsible for reviewing security in the SaaS applications, looking at logs and auditing for configuration issues.

  • You will communicate effectively with the business on what we can and cannot do and understand their requirements, asking questions along the way.

  • You will be responsible for the automation of the employee technical lifecycle management in the IAM solution

Requirements

  • BS in a Computer or related field, or an MIS Degree, or equivalent years of experience. Accreditations such as Okta Certification, Jira Administrator, Scrum Master, or others will also be considered.

  • You have previously worked in an IT environment, preferably as part of an Enterprise Applications Team or SaaS infrastructure Team

  • You have automated processes in tools such as Okta Workflow Automation, Jira Automation or similar products.

  • You understand basic algorithm development and can write basic code with dynamic logic, if/then/else statements, and conditional checks

  • You have a strong and applied knowledge of mapping business processes to workflow automation

  • You have strong project management skills and can drive towards completion of tasks while communicating status to the stakeholders

  • You have experience with scripting languages such as Python, Google App Script, Java Script or Bash

  • You have used a BI tool such as PowerBI, Google Looker or Tableau

Desired:

  • You have worked directly with Google Workspace, Atlassian Suite (i.e. Jira Service Desk, Software and Confluence), Okta, Netsuite, Coupa, Workday, G2 Track

  • Aerospace Industry experience is a plus

Who you are:

  • You are a highly motivated, self-starting individual with a broad set of skills and never afraid of facing complex technical challenges

  • You are a solution-oriented individual with a strong analytical mindset

  • You have strong communication skills and can easily tailor your communications to suit the audience

  • You can adapt quickly or propose changes needed to achieve early results in a timely fashion

  • You embrace challenges, take commitments, and deliver results within reasonable expectations

  • You are a positive team player

Compensation and Benefits:

In addition to offering a great work environment and the opportunity to be part of the team making electric autonomous flight a reality, at Wisk, we offer excellent total rewards which include a competitive base salary, annual bonus, long term incentive, 401K, health benefits and much more.

Job Type: Full-time

Pay range the company expects to pay: $150,839 - $177,457 per year - The starting base salary within this range for this role varies based on factors such as your geographical location, and your relevant job-related experience that is consistent with a business necessity.

We are committed to fostering diversity and inclusivity, and we encourage individuals from all backgrounds, including those from marginalized or underrepresented groups in the tech industry and aerospace, to apply for our job openings. We consider every candidate who shares our passion for making the impossible possible, even if they may not strictly meet all preferred requirements. We firmly believe that a diverse range of perspectives can profoundly influence both our product and our company culture.

Wisk HQ is located in Mountain View just a couple of hundred feet from Shoreline Lake and its surrounding walking/jogging trails. We offer a comprehensive benefits package including medical, dental, vision, and life insurance, 9 off Fridays for full-time employees throughout the year, flexible vacation time off, 11 company holidays, a 401(k) plan with 50% company matching vested immediately, commuter assistance, and education assistance. And on top of all that, we also offer a variety of perks such as free catered lunches, flight lessons, wellness allowances, snacks, drinks, employee referral bonus, charitable giving match, patent bonus program, and more.

To all recruitment agencies: Wisk Aero does not accept agency resumes. Please do not forward resumes to our jobs alias, Wisk Aero employees, or any other organization location. Wisk Aero is not responsible for any fees related to unsolicited resumes.

Any offer of employment is conditioned upon the successful completion of a background check. Wisk Aero provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Wisk Aero abides by applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Wisk Aero is an E-Verify employer.