User Acceptance Testing (UAT) Coordinator

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Westinghouse Electric Company

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Boston, MA, United States

We are searching for User Acceptance Testing (UAT) Coordinator a 1 yr. contract assignment. (W-2).

The person will be supporting the testing process of the Salesforce Field Service system. The ideal candidate will have a solid background in software testing, with hands-on experience in preparing test scripts, managing test cases in Q-Metry, logging defects in Jira, and effectively reporting on testing processes.


Location: Remote or Coral Gables FL

1 yr. contract assignment. (W-2)


Responsibilities:

  • Coordinate User Acceptance Testing: Collaborate with stakeholders to define UAT scope, objectives, and acceptance criteria for the Salesforce Field Service system.
  • Prepare Test Scripts: Develop comprehensive test scripts based on business requirements and use cases. Ensure test scripts cover all functional and non-functional aspects of the Salesforce Field Service system.
  • Test Management System (Q-Metry): Load and manage test cases and scripts within Q-Metry. Maintain detailed and accurate records of test activities, ensuring all documentation is up to date.
  • Defect Management: Identify, log, and track defects using Jira. Work closely with the development and QA teams to prioritize and resolve issues.
  • Reporting: Generate and distribute regular reports on testing progress, defect status, and overall test coverage. Provide clear, actionable insights to stakeholders regarding UAT outcomes and system readiness.
    • Stakeholder Communication: Act as the primary point of contact for UAT activities. Facilitate meetings, walkthroughs, and reviews with business users and IT teams.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field.

  • Proven experience in a software testing or UAT coordination role.
  • Hands-on experience with test management tools like Q-Metry and bug tracking systems like Jira.
  • Previous experience testing Salesforce Field Service or similar CRM systems is highly preferred.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Certification in software testing (e.g., ISTQB, CSTE) is a plus.

Preferred Skills:

  • Familiarity with Agile methodologies and practices.
  • Understanding of the energy industry and field service operations.
  • Ability to interact professionally with a diverse group of executives, managers, and subject matter experts.

EOE of Minorities / Females / Vets / Disability.

FL: Job ID: 17125