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We are searching a Business Analyst l (non-IT) on behalf of our client. This is 12 months contract assignment. The person would need to have had previous exposure to in house payroll processing, not outsourced payroll. This person would have some exposure to payroll calculations and time keeping.

An additional plus would be experience with Workday and/ or UKG systems. This project is focused on Retroactive pay, specifically overpayments, so at a high level, the individual would be reviewing the negative retro result, determining if that result is valid. If it's valid, they would be using a system called ServiceNow to contact the employee, notify them of the overpayment and ask for authorization to recoup the funds.

Location: Minneapolis Minnesota or Denver, Co

Hybrid –1 day per week in office


  • Will be updating a case in ServiceNow; that case will trigger an email to the employee.
  • Will not be speaking directly to the employee verbally but communicating with them through a ServiceNow case.
  • The process would start with running reports in Workday, which is the system used for payroll, identifying the individuals that have been overpaid.
  • Reviewing that result, cross referencing entries within the UKG system, which is the time keeping system, cross referencing that information with the information that is in Workday to determine if that result is valid or if there is potentially a defect in the system where that must be then raised, and that result would be determined not to be valid but based.
  • Comparing the negative retro result, which is a calculation that is done in Workday and if that result is determined to be valid, the individual would open the case.
  • Will be evaluating payroll cases and perform documentations regarding those cases.


  • Must have at least 3-5 years of experience with in-house payroll operations/exposure to payroll in a large hourly and/or union population.
  • Must have Workday, UKG, ServiceNow. Strong Excel skills (baseline use of Excel) exporting out of Workday into Excel.
  • Payroll: timekeeping, documentation
  • Must understand the connection between timekeeping and payroll in addition to payroll calculations.
  • Must have strong coordination, monitoring and follow up skills.
  • Must be able to follow written and verbal instructions and have strong attention to detail and accuracy.
  • Must also have strong analysis/analytical skills and at least baseline Microsoft Excel skills.

EOE of Minorities / Females / Vets / Disability.

XE: Job ID 690