Manager, Business Engagement, Asia Pacific (Maternity Cover)
The World Business Council for Sustainable Development (WBCSD) is a global community of over 220+ of the world’s leading businesses driving systems transformation for a better world in which 9+ billion people can live well, within planetary boundaries, by mid-century. Together, we transform the systems we work in to limit the impact of the climate crisis, restore nature, and tackle inequality.
We accelerate value chain transformation across key sectors and reshape the financial system to reward sustainable leadership and action through a lower cost of capital. Through the exchange of best practices, improving performance, accessing education, forming partnerships, and shaping the policy agenda, we drive progress in businesses and sharpen the accountability of their performance.
Our member companies come from all business sectors and all major economies, representing combined revenues of more than USD $8.5 trillion and 19 million employees. Our global network of almost 70 national business councils gives our members unparalleled reach across the globe. WBCSD is uniquely positioned to work with member companies along and across value chains to deliver impactful business solutions to the most challenging sustainability issues.
Job Overview
Operating in a demanding and fast-paced environment across a breadth of subjects and sector verticals, the WBCSD Member Relations team is looking for an outstanding Business Engagement Manager with a passion for sustainability to join our growing organization for maternity cover.
We are looking for an agile, consultative salesperson who can contribute to the organization’s by recruiting new members and actively engaging existing members, primarily in the Asia Pacific. We are looking for a curious and adaptable individual that can convene and inspire companies to act on sustainable systems’ transformations. The ideal candidate can build strong relationships with top companies and network with their leaders to position why WBCSD is the best organization to help them further their sustainability goals and drive business impact, then translate that value proposition into revenue.
This team member will be responsible for ensuring that the member experience we deliver exceeds expectations, so we can sustain and grow our member base in order to achieve long-term success in accelerating the systems transformations needed for a net zero, nature positive, and equitable future.
Main Responsibilities
A core responsibility for the role is to ensure outstanding engagement with assigned current members in the APAC Region. This requires developing a familiarity with the member’s sustainability and business goals, ensuring the member is moving toward those goals via their involvement in WBCSD programs and projects, creating opportunities for member executives to showcase their work and progress at key events, and coordinating information and interactions across WBCSD.
Another key responsibility is recruiting. The Business Engagement Manager needs to connect more strategic companies from across the Region into WBCSD’s experts, programs and services, to help members and WBCSD drive climate, nature, and equity action with urgency. Foundational work includes building on existing relationships and cultivating new ones, sourcing leads through strategic prospecting, partnering with members and global network partners.
The successful candidate will also build our profile with businesses in APAC Region (Singapore, Malaysia, India, Indonesia and Hong Kong), illustrating WBCSD’s wide range of services and content areas. This includes coordinating relevant WBCSD events in the region for members and prospective members and working with our APAC and Communications team to ensure all messaging is current, compelling, and tailored to the audience and opportunity.
We are looking for a leader that:
- Serves as Key Account Manager for member companies across Singapore, India, Malaysia, Indonesia, and Hong Kong, building and maintaining strong, trust-based relationships with senior stakeholders.
- Acts as the central coordination point across WBCSD teams (programmes, operations, events, and leadership) to ensure seamless delivery of membership value and high-quality member experience.
- Translates WBCSD’s global strategic priorities (climate, nature, equity) into relevant, actionable opportunities for APAC members, ensuring alignment with regional business realities and priorities.
- Drives the growth and visibility of WBCSD’s APAC member community by strengthening engagement, fostering connections, and positioning WBCSD as a key sustaunable business platform to be part of.
- Leads the planning and coordination of APAC-based events, including member engagements, roundtables, and flagship sessions—liaising with internal teams, external partners, and member companies to ensure successful delivery.
- Manages and nurtures the APAC prospect pipeline, building relationships with potential members and guiding them through the engagement journey in close collaboration with internal teams.
- Identifies member needs and aligns them with WBCSD’s offerings, clearly articulating the value of membership and supporting conversion from prospect to member.
- Ensures ongoing engagement and value creation within member organizations by identifying opportunities for deeper participation, leadership roles, and cross-company collaboration.
- Builds and maintains trust and quality relationships with company leaders and ensures coordination between WBCSD colleagues and member delegates.
- Understands the strategic priorities and challenges of leading companies, monitors company’s strategic outlook, insights, latest news, etc.
- Collects, updates and maintains prospect data and information, tracks evolution of relationships including organizational changes, key contacts etc.
- Has demonstrated success finalizing sales and/or member agreements.
- Keeps up to date with WBCSD offerings that match member’s priorities.
- Works with members to identify strategic opportunities for leadership & engagement, ensures members are aware of all WBCSD programs, services and resources that might further their sustainability objectives and strengthen their engagement.
- Ensures the upselling of value within the member company organization.
- Has a solid understanding of climate, nature, and equity opportunities and challenges in business.
Qualifications, Skills and Experience
- A minimum of 5 years of relevant work experience
- Master’s degree in a business, commercial or sustainability degree preferred; a Bachelor’s degree along with highly relevant work experience also acceptable.
- Interest in Sustainability and the role business can take to address today’s climate, nature, and equity challenges
- Proven experience in key account/member development and management.
- Experience in sales and providing consultative solutions based on customer needs
- Business acumen and un understanding of corporate strategy and how sustainability plays an integral role in business success
- Understands corporate organizational models and works across multiple interfaces to create desire outcomes
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Experience working in Salesforce or other CRM application
- Strong skills in problem-solving and negotiation
- Excellent written and verbal communications skills
- Facilitation and stakeholder engagement: Evidence of successfully aligning different stakeholders and developing effective relationships with new partners or stakeholders. Ability to be assertive and take initiative when appropriate
- Teamwork: Evidence of successfully working across teams and diverse interest groups
- Multi-Tasking: Ability to manage own projects, accounts, and ad hoc demands simultaneously, set priorities, effectively use resources, identify and address problems, and meet deadlines
The position is full-time & maternity cover for 6 months and will be based in Singapore. The role will require domestic and international travel, with flexibility and will be reporting to Senior Director, Sales and Member Engagement.
WBCSD is a purpose-driven organization that values diversity across gender, nationalities, and professional backgrounds. Headquartered in Geneva, with offices in Amsterdam, London, Singapore, Wuhan, Chicago, and New York.
What we offer
- Generous Time Off to Recharge: In addition to 25 days of paid holiday, you will have extra time off on your birthday and one cultural or religious celebration day. In addition, the option to buy up to 5 additional days each year for even more flexibility.
- Hybrid & Flexible Work: Work from the office a few days a week and from home the rest, with flexible hours to fit personal needs.
- Supported Hybrid Work: Financial support to set up your home office with essentials like a screen, headset, and desk for home work days
- Mobility/Transport: We offer an annual contribution towards public transportation or other soft mobility options.
- A Pension scheme: Our comprehensive pension scheme allows you to invest in your future.
- Learning and Development: Free access to LinkedIn Learning, and the possibility to engage in other training opportunities.