Quality Assurance Coordinator with German
The Quality Assurance Contract Coordinator is important for maintaining and improving the quality of work within the Contract Management team. This position focuses on ensuring process consistency, identifying areas for improvement, and optimizing workflows to enhance service quality.
- Quality Verification: Oversee the accuracy and consistency of tasks completed by the team, ensuring alignment with process maps, instructions, and quality standards
- Process Optimization: Identify inefficiencies and discrepancies in task execution processes between teams and recommend actionable improvements to unify and streamline operations
- Reporting and Analysis: Create and verify detailed reports, focusing on quality parameters, process deviations, and improvement opportunities
- Service Quality Stabilization and Maintenance: Support the stabilization and maintenance of quality processes in line with the organizational approach to service quality
- Regional Coordination: Supervise the preparation and quality of summaries and reports provided to regional teams, ensuring they meet mutually established standards
- Escalation Support: Act as a point of contact (SME) for escalations, supporting the direct supervisor in resolving critical issues and ensuring service continuity
- Bachelor's degree in business, economics, law, finance, or a related field
- Fluent English and communicative German (B2)
- Solid analytical skills, including the ability to identify root cause, draw actionable conclusions, and implement solutions
- Practical experience in problem-solving, with a focus on process improvement and quality assurance
- Familiarity with the processes and structure of a Contract Management department is beneficial
- Prior experience in a corporate business administration environment will be beneficial
- Proficient in MS Office, especially with a focus on Excel. Familiarity with SAP and Salesforce systems
- Committed and collaborative attitude
- Attention to detail and a quality-oriented mindset
- Ability to follow parallel process documentation and live operations to identify areas of improvement
- Skilled in solving problems using relevant methods and tools
- Solid team orientation and customer-focused approach
We offer you an interesting job in a skilled, friendly, and collaborative team. Our team is keen on a high organizational culture, respect that employees are endowed with, and a guaranteed great sense of security and stability. Vestas focuses on developing both your professional and personal skills, and for the right candidate, this position will be a wonderful platform for growth in a global organization. An attractive salary and benefits package are included.
Work location: Szczecin, Poland.
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 14.02.2025.
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.