Order Management Lead

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Portland, OR, United States

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19 days ago


  • Actively interpret and review transactional data regarding materials and cost center financial results with leadership, including trends/issues and opportunities, to take actions and develop processes.

  • Act as the primary point of contact to designate-customer service site stakeholders for spare parts.

  • Responsible for "Down Turbine" order management, communication, and results - High Urgency.

  • Interface with site managers and SBU management. Ensure clear communication of expectations and opportunities of both service sites and supply chain.

  • Provide customer support by following up on orders to optimize delivery to the customer while working with limited supervision.

  • Monitor daily supply chain health reports for critical sites, including but not limited to: zero bin, fill rate, service order monitoring vs stocking plan.

  • Monitor delivery note creation and warehouse reporting to ensure same-day shipment to meet agreed delivery expectations.

  • With limited supervision evaluate order volumes to make improvement recommendations, including stocking levels, forecast updates, and technical improvement candidates.

  • Engage technical resources to identify issue resolution. Liaison with operations engineering and service site personnel.

  • Deliver communication both upstream and downstream within the organization and across departments; tailored and targeted to the recipient audience


  • Bachelor's degree in a business-related field with emphasis in business analytics, statistics, supply chain, accounting, or equivalent experience.

  • 3 or more years of experience in a customer service/sales function.

  • 1 or more years of Supply Chain experience.

  • Proficient at Microsoft Excel, Access, PowerPoint, One Note.

  • Experience with ERP/MRP systems particularly SAP.

  • APICS CPIM certification highly desirable.

  • 20% Travel

  • This position located in Portland, OR but open to remote work setup


  • Ability to establish cross-functional relationships in a global matrix organization. Self-driven with demonstrated accountability and ownership.

  • Comfortable working in ambiguous environments and demonstrated ability to handle multiple, competing simultaneous projects.

  • Communication skills, both written and verbal, highly motivated person, and can build relationships

  • Proven ability to achieve high-level results through continuous improvement and stakeholder engagement.

  • Strategic thinking

  • Able to work flexible hours occasionally.

What you will receive

We offer an attractive salary and one of the most comprehensive benefits plans in the industry, including:
✓ Benefits coverage within your first month
✓ Training Program
✓ Flexible Time Off policies
✓ 401(k) plan
✓ Global bonus

Physical Demands

While performing the functions of this job, the employee is regularly required to sit; use of hands and fingers to handle and feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stand and walk. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform essential functions. The environment is an open office setting and the noise level in the work environment is usually moderate

CCPA Notice for California Applicants

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.