IT Field Engineer
Vestas Digital Solutions (DS) Digital Employee Experience & Infrastructure as a Service dept. is looking for an IT Field Engineer with an interest of joining a regional travel team where you will take part in a responsibility of a cluster of sites that you will visit on a regular basis. Our new IT Field Engineer has a broad knowledge base covering windows client and server OS, meeting room equipment, network equipment and basic infrastructure understanding. Our new IT Field Engineer will have to follow their responsible inputs/instructions and will work closely with DS SDMs, SME's, internal architects as well as external vendors to ensure stable and high performing solutions for Vestas end users. If you have experience within these areas, you might be the right candidate for this position, and we would like to hear from you.
Responsibilities:
You will be supporting users working in both main offices and major service site and you will provide support for our end users as well as daily maintenance of the IT infrastructure. On request you will also be supporting building and infrastructure projects in need at specific sites.
You will at the cluster of sites be responsible for:
- handling of stock at MX-Ciudad location and eventual swap stock at other LATAM North sites for PCs plus accessories, tablets, mobile phones and take care of any reuse possible
- meeting rooms, printers, network/office patching
- create and maintain site specific documentation
- ensuring that sites are setup and maintained according to Vestas Global standards
Through your engagement with local stakeholders, you will take pride in ensuring that the site is maintained and is up to Vestas standards and you will closely communicate and collaborate with your responsible and colleagues in the rest of the GIT organization to ensure follow-up and Vestas standard are matched.
On demand from building and infrastructure projects or the Operational teams you will be installing network devices and do service on servers. It will be your responsibility to identify and notify the relevant team or project of any infrastructure issues at local sites to guarantee that they remain compliant with Vestas standards.
You will be part of a regional team that manages a cluster of sites and travel will therefore be required for doing normal operation and for project work.
Qualifications:
Experience with Windows client and server OS
Experience working in global standard corporate client infrastructure environment
Experience with network equipment, network patching fiber/copper cabling and bigger cabled and wireless HP/Cisco-network
Familiar with server raids disks, ups systems
Understanding of what it requires to work within a standardized centralized infrastructure regarding configuration/programs and keep documentation maintained.
Experience with ITIL fundamentals
You know how documenting work in ticket system (Service-now) and you have experience with doing site documentation
Location: Mexico City
Our commitment to a fair hiring
At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
BEWARE – RECRUITMENT FRAUD
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About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.