Service Operations Dispatcher

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Vestas

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Malmö, Sweden

Region NCE > SBU NCE Service > Planning SE South

Vestas North and Central Europe is a sales business unit responsible for the Sales function, Project, Installation and Service of wind farms throughout these regions. We aim to be the No. 1 performing business unit within Vestas, and we aim to make Vestas North and Central Europe the best place to work. The Service department in Sweden is responsible for service, service sales and maintenance of the wind turbines within the Nordic countries. Located in Malmö, you will be part of a regional team and be responsible for service planning in South Sweden. You will also be an important part in securing and delivering products and service to meet our customers' expectations.

Responsibilities
Your primary tasks will be:

  • Investigate requirements and plan service and other scheduled activities
  • Allocate and direct resources for unplanned schedules
  • Ensure work orders have been set up for all incoming jobs
  • Priorities open work orders within defined company rules and guidelines
  • Ensure effective internal communication of both planned and unplanned activities
  • Create a comprehensive weekly package of prepared work orders for each service team
  • Escalate issues regarding possible overload and shortage of work to the Supervisor or Regional Manager as appropriate and make recommendations to make effective use of resources


Qualifications
On the professional level you have:

  • Experience of workload planning and coordinating projects
  • Technical and planning framework understanding
  • Extensive experience with MS Office and in-house database management and planning tools
  • Proven ability to investigate the upcoming trends and workload
  • Oral and written fluency in Swedish and good communication skills in English
  • SAP experience is a merit


Competencies
On the personal level you are/have:

  • Attention to detail
  • Solid planning and coordination skills
  • A systematic approach with good investigative and problem-solving skills
  • An ability to remain focus under a time-sensitive situation, and to handle varying workloads
  • Clear and concise oral and written communication skills, as you will be dealing with several stakeholders
  • Leadership skills and ability to assign tasks and instruct others effectively
  • As a person we believe you're confident and proactive


What we offer
Apart from an attractive salary and benefit package, you will become part of a team of skilled and committed colleagues who are all enthusiastic about wind energy. We have a good atmosphere within the department, and everyone is always prepared to support out when needed. You will have the opportunity to develop a career in a global company within a very exciting industry.

Additional information
This position is based out of Malmö. The position is a 2-year temporary position covering a study leave, starting from August 1st, 2023, with the possible opportunity to extend. If you have any questions, please reach out to Recruiter Linnéa Holm, linho@vestas.com / +46 722 062 858 or Team Leader Planning South SE, Daniel Pilquist +46 702 369 808. Applications are handled on an ongoing basis so please apply as soon as possible and no later than September 1st, 2023. We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.