Contract Management Team Leader

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Vestas

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Loures, Portugal

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Region MED > SBU MED Service > Contract Management Portugal
The Customer & Contract Management department in Portugal plays a critical role in the Service Iberia department. The Service Iberia department is a skilled team of more than 600 colleagues who, daily, ensure the delivery of high-quality wind turbine services to our customers. The Customer & Contract Management department is responsible for ensuring a high customer experience and advanced contract management and provides a great platform for professional and personal growth in a high pace environment.


Responsibilities
As a Contract Management Team Leader, you will lead and support the Contract Management Team (currently 3 Customer Support Engineers) and be responsible for the outcomes and prioritization of Contract Management tasks. In addition, you will handle individual service contracts and act as a "playing coach" for the Contract Management team. You will be part of the Customer & Contract Management Leadership Team and are expected to contribute to shaping the vision and roadmap for the wider department.
The Contract Management Team is responsible for:

  • Supporting the Service team and work closely with the Vestas Legal & Sales department
  • Providing summaries of contractual obligations to internal stakeholders
  • Interpreting and advising the Service team about the content and interpretation of the contract in terms of scope, obligations, rights, and remedies
  • Reviewing incoming communications from the customer/contractors
  • Drafting routine notices, submissions, and communications to be submitted in accordance with the contract term and in coordination with the Service team
  • Supporting negotiation and drafting of settlement agreements with customers, to optimize the resolution of disputes under the relevant agreements
  • Supervising an overview of defect claims, and coordinate evaluation and resolution of such claims with other departments
  • Create customer intimacy improving our partnership with key customers

Qualifications

  • Educational background at bachelor's or master's level within a legal, commercial, or technical field
  • Experience from the wind industry
  • A solid commercial and business insight
  • 5 years' experience in wind or heavy construction industries is appreciated
  • Substantial commercial and contract administration experience
  • Broad knowledge of the types and structure of the contracts in construction and energy industries (e.g., FIDIC)
  • Claims management experience, with in-depth knowledge of extension of time and costs and warranty claims, etc.

Competencies

  • We envision that you have the following personal competencies:
  • Ability to build solid relations and act as a team member in every situation
  • Structured, attentive to details and significant organization skills
  • Solid negotiation and communication skills, and ability to listen
  • Success working with an international, physically dispersed team
  • Accurate and pragmatic approach to contract management and enforcement
  • Positive attitude and genuine interest in process improvements
  • Fluent in written and spoken Portuguese and English in business and legal environments, other languages like Spanish would be beneficial

What we offer
We offer an exciting job with great opportunities for professional and personal development in an inspiring and diverse work environment within the energy industry's global partner on sustainable energy solutions. At Vestas, we aim at being sustainable in all aspects - both as employer and business partner. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. We value initiative, responsibility, involvement and the right balance between creativity and quality in all solutions. You will become part of a highly professional environment with a significant technical commitment and lots of passion. Vestas is growing and developing, and we want you to grow with us.


Additional information

We look forward to receiving your application as soon as possible, as we will be reviewing applications on a rolling basis. To apply for this opportunity please submit your resume in English.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.