IT Service Delivery and Supplier Management Professional

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Digital Solutions > Digital Technology Solutions > Digital Expert Services

Digital Solutions is the business area responsible for all IT within Vestas Wind Systems A/S. Digital Solutions covers everything from strategic roadmaps, business engagement and requirements gathering to project implementation, infrastructure operations, service integration and end user support. Digital Technology Solutions is responsible for developing and delivering digital products and platforms to connect Vestas across enterprise, drive scalability, agility, and efficiency through an integrated architecture to ensure seamless digital employee experience at Vestas. Digital Expert services supports the organization with the purpose of enabling and harvesting the benefits from industry standard technology, new thoughts, and best practices. Delivery & Supplier management (D&SM) department is responsible for advising, consultation and orchestrating across DTS for all suppliers to ensure that agreed services are delivered efficiently, effectively, and in accordance with the needs of the organization and align with its strategic strategy and cost matrix. Necessary skills & resources, suppliers' performance, benchmarking, governance, and building relations are under D&SM scope to get maximum outcome from the supplier´s relations and agreements.


Responsibilities
  • Supplier evaluation, performance optimization and reporting
  • Close collaboration across multiple products/platform and product/platform owners
  • Supporting Technical area lead/Chapter Lead, making sure that deliverables are delivered with quality as per the demand
  • Collaborating with procurement team in all contractual matters from Delivery perspective
  • Maintaining the relation with outsourcing partners as a single point of contact - also for escalations
  • Set up supplier governance and effective participation in governance and escalation meetings
  • Securing right skills and resources from the supplier
  • Managing internal and external stakeholders in relation to the deliveries from the outsourcing partners
  • Monitor the outsourcing partners performance on contractual SLA's and KPI's to identify problems and take appropriate action to correct failed activities, functions, and processes

Qualifications
  • The preferred candidate will have Prerequisite Experience with service delivery and outsourcing governance and business models
  • Min. 7+ years of experience from similar position(s)
  • Master's degree in IT, Business Administration, or similar Competencies
  • SAP functional Knowledge in any SAP module or SAP Basis understanding is mandatory
  • Deep understanding of application development and support processes
  • Certification in ITIL is advantageous, proficiency in ServiceNow is preferred
  • Understanding of processes like Incident, Request, Problem, Test & Release, Disaster management is an added advantage

Competencies
  • A collaborative and service-minded talent, who wants to be a part of a global cross functional team in an organization with personal, professional, and cultural diversity.
  • Curios and enthusiastic about building value-creating and innovative solutions with the latest technologies.
  • You thrive in a changeable environment and have a positive mindset to adapt the ever-changing conditions of this area
  • Good communication skills combined with a creative and problem-solving approach to getting the job done.
  • Aspiration to learn and wants to contribute to the common growth of the team.

What We Offer

You will have the opportunity to work in a diverse role to be a part of a highly diverse and innovative team defined by creating business value. The role is instrumental to succeed in the transformation of new operating model that Digital Solutions is going through. You will get the chance to engage with a large array of stakeholders also outside Vestas Digital Solutions and sharpen your skills in IT Service relation


Additional Information

Your primary workplace will be Vestas India, Chennai.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 22nd June 2024.


BEWARE – RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.