Service Planning Agent - Albacete

Region MED > SBU MED Service > Service Operations Planning Iberia

The Service Department is responsible for the proper functioning of our customers' wind farms. In this sense, we ensure the performance of each turbine throughout its useful life. We guarantee that the turbines are operational at their maximum capacity, providing the best energy yield for customers. As such, the team is crucial for us to maintain a solid and long-term relationship whit our customers. The Service Planning Agent is responsible to plan and schedule all types of work orders in the established field of operation for the maintenance of wind turbines.

Responsibilities:

• Create work orders from system or manually
• Consider customer specifics in technical planning (including customer entitlement)
• Triggering technical Support for complex jobs
• Upstream support role involved for quotation creation
• Task list improvement opportunities identified and aligned with Technical Support (who triggers task list creation & updates)
• Quality verification based on inputs provided by Field Technician.
• Identify CIM opportunities and link work order (if applicable)
• Checking if material consumption is correct according to the planned components and in comparison, to work performed description

Qualifications:

• Good experience in a technical service environment with focus on Planning.
• Good IT skills and experience with information processing in databases and planning tools
• Investigative and detailed working approach
• Self-organization / good time management and stress resistant
• Able to communicate in English (and local language)

Competencies:

• Technical background with experience in Vestas turbines
• Ready to read into technical documentations and drawings
• Affinity to work according to processes and navigate in technical (commercial) related systems
• Structured and detailed working approach
• Self-organization / good time management and stress resistant
• Technical communications skills
• System user of MS Office, SAP and Salesforce

What we Offer:

We offer a complex job, an high-quality learning environment, and opportunities for career development at a well-known wind turbine manufacturer.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.