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About US Solar US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide. We celebrate diversity and are committed to creating an inclusive environment for all employees. com is US Solar’s platform for managing community solar subscriptions, billing, and customer operations across multiple markets. The platform supports both residential and commercial subscribers, enabling them to participate in community solar projects and receive savings on their electric bills. The Product Specialist, Sunscription is a commercially focused product and operations role responsible for improving how our platform supports commercial customers while also strengthening residential enrollment, onboarding, and collections workflows. This role ensures that the systems powering Sunscription evolve in step with real operational and customer needs. Working at the intersection of compliance, product development, and customer experience, you will partner closely with the commercial team and internal stakeholders to identify recurring friction, translate feedback into structured platform requirements, and coordinate development through testing and release. You will serve as a practical bridge between business needs and technical execution. This is a hands-on role grounded in day-to-day operations. By staying close to onboarding, billing, and collections processes, you will identify scalable improvements that reduce manual complexity, improve clarity, and support sustainable growth. Translate commercial team and customer feedback into structured product requirements. · Define user stories, workflows, and acceptance criteria for platform enhancements. · Own development lifecycle: ticket creation → prioritization → testing → release. · Support commercial account workflows, residential enrollment, onboarding, and collections processes. · Ensure platform functionality aligns with contract terms, billing logic, and regulatory requirements. --- 5+ years of experience in product operations, business operations, commercial account management, or a related role. · Experience defining requirements and working in a DevOps or sprint-based environment. · Strong written communication and structured thinking. · Experience with billing, enrollment, subscription, or compliance-driven workflows preferred. · Technical fluency helpful (HTML/CSS basics, Azure environments, Webflow, Zapier, automation tools), but not required. · Experience with Stripe or similar payment platforms, as well as subscription billing and collections workflows, is highly valuable.