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Where Is The Work

Virtual

Job Title: Sales Engineer OEM & Trade SL003

Department: Sales

Position reports to: Sales Leader/Regional Sales Manager/Country Leader (subject to location)

Position Overview

The Sales Engineer is responsible for promoting and selling Equipment/Services solutions to new and existing clients within our OEM & Trade Team. The primary objective is to generate new business and pipeline opportunities, build relationships with customers, and achieve sales targets.

Key Responsibilities

Sales and Business Development:

  • Identify and target potential customers in various industries requiring Equipment/Services solutions in HVAC and Process Cooling.
  • Develop and implement sales strategies to generate leads and convert them into sales opportunities.
  • Conduct market research to identify trends, competitors, and potential business opportunities.
  • Build and maintain a strong sales pipeline, regularly updating the Customer Relationship Management (CRM) system with accurate and up-to-date information.
  • Collaborate with the marketing team to develop promotional materials and campaigns to support sales efforts.

Technical Expertise

  • Possess a deep understanding of Equipment/Services solutions in the HVAC, Process Temperature Control., including process chiller units, temperature control units, related equipment and installations.
  • Provide technical guidance and support to customers, helping them select the most suitable solutions based on their specific requirements.
  • Conduct site visits and assessments to evaluate customer needs, ensuring accurate and efficient Equipment/Services are proposed.
  • Comply with Risk Assessment Method Statements (RAMS) to evaluate customer needs and partner with Quality Health and Safety Environments (QHSE)
  • Collaborate with the engineering and project management teams to design and customize requirements based on customer specifications.

Customer Relationship Management

  • Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor and point of contact.
  • Understand their needs and provide timely and effective solutions, ensuring customer satisfaction and repeat business.
  • Conduct regular follow-ups with customers to ensure their ongoing needs are met and address any concerns or issues that may arise.

Sales Reporting And Analysis

  • Prepare regular sales reports, including sales forecasts, pipeline updates, and performance metrics.
  • Analyze market trends, customer feedback, and competitor activities to identify areas for improvement and growth.
  • Provide insights and recommendations to the management team to enhance sales strategies and achieve business objectives.

Internal Controls

  • Compliance with and participation in any QHSE and Trane Technologies initiatives within the function and any Country specific general and industry regulated compliance to include risk assessments and QHSE training.
  • Compliance with internal code of conduct and ethical frameworks
  • Take control of your development and learning pathways through My Learning
  • Align business goals to reach bonus targets and individual performance with feedback from customers, stakeholders, and line manager.
  • Any other ad hoc duties reasonably requested by your line manager.

Skills And Experience

  • Qualification or applied experience in engineering or a related field an advantage
  • Proven experience in sales, customer relationship management, preferably in HVAC or refrigeration industry.
  • Excellent communication and people skills to build relationships with customers.
  • Ability to understand customer needs and propose suitable solutions.
  • Self-motivated and target-driven, with a proven history of meeting or exceeding sales targets.
  • Strong problem-solving and negotiation skills.
  • Proficient in using CRM software and Microsoft Office Suite.
  • Right to Work status confirmed for Country of application.
  • Driver’s licence and able to drive in the Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.