Operations Manager (m/f/d)

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As Europe's leading provider in the field of micromobility, TIER's mission is to change mobility for the better. And to do that, we need talents like you who love innovation and exciting challenges as much as we do. Help us make mobility more sustainable and become part of the team!
Let's #changemobilityforgood

THE ROLE AND YOUR IMPACT AT TIER

  • Manage our e-scooter and e-bike fleet and make sure our daily operations are running smoothly

  • Increase utilization of fleet by keeping our fleet in a good technical condition so that our customers have a large choice of scooters to pick from at all time

  • Create and execute an operations plan for an area (e.g. city or multiple cities)

  • Ensure that the fleet is intact, active on the street, and core KPIs are hit (e.g. rides/e-scooter)

  • Manage a team of operations partners, mechanics, and rangers

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

  • Demonstrated experience in general operations, logistics, or similar (2-4 years)

  • Ability to give directions and supervise operations partners, rangers and mechanics

  • Interest in the mobility sector and good technical understanding

  • Strong problem-solving skills

  • Experience in working with data and making data-driven decisions

  • Proactive, a self starter with a good sense of ownership in the tasks and responsibilities and a creative thinker
  • Fluent in both English and in the local language

  • Experience in a startup or other fast-changing environment might come as a plus

  • Available to travel in multiple location throughout the city

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride!

In case you are living with disabilities, chronic illness or neurodiversity please inform us, to provide you with the proper assistance in the application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!