Operations Coordinator (m/f/d) Budapest

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TIER

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Budapest, Hungary

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13 days ago

THIS IS US

TIER Mobility is Europe's leading shared micro-mobility provider, with a mission to Change Mobility for Good. By providing people with a range of shared, light electric vehicles, from e-scooters to e-bikes and e-mopeds, powered by a proprietary Energy Network, TIER helps cities reduce their dependence on cars. Founded in 2018 by Lawrence Leuschner, Matthias Laug and Julian Blessin.
TIER is headquartered in Berlin and currently operates in 190+ cities across 20 countries in Europe and the Middle East. With a focus on providing the safest, most equitable and most sustainable mobility solution, TIER has been climate neutral since 2020.

THE ROLE AND YOUR IMPACT AT TIER

  • Coordinate and assign tasks to a team of (Lead) Operations Associates in your city, including van drivers and cargo bike cyclists

  • Keep track of the health of TIER's fleet, maximizing the number of operational vehicles and minimizing the number of inactive vehicles

  • Supervise Operations Associates on shift and be the point of contact for any issues or support they require during a shift

  • Train new Operations Associates, ensuring they are able to use our app and get the most out of their job

  • Provide general administrative support to the team and occasional customer care duties

  • Problem-solve on a day-to-day basis and support the Operations Manager in your city to improve operational processes

YOU'LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

  • Knowledge of using smartphones / apps

  • English and Hungarian language skills are required

  • Ability to work conscientiously and with a focus on safety

  • Flexible to work on weekends and shifts

  • Prior experience in delivery & logistics is valuable but not required

THIS MAY INSPIRE YOU

  • Join us at the forefront of one of the most exciting and rapidly moving industries
  • A workplace with a purpose and the mission to change urban mobility for good
  • Surf your city with free rides on our e-scooters and e-bikes
  • You will be well supplied with all tools and equipment you need during your shift
  • We're agile, we're growing and so will you! At TIER, there's space for exponential professional development and room to make a huge impact on the business going forward
  • Diversity and inclusivity is very important to us, you will join an international team with inclusive initiatives and programs such as #WomenofTIER

We actively encourage a diverse and inclusive environment that fosters each employee's individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin colour, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride!

In case you are living with disabilities, chronic illness or neurodiversity please inform us, to provide you with the proper assistance in the application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you're the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners! Please check your junk/spam folders for our response.

We are looking forward to your application!