Operations Manager
Nature Discovery Centre ,
Muddy Lane, Lower Way, Thatcham, Berkshire, RG19 3FU
Contact details
Please apply via the link. Queries should be directed to recruitment@bbowt.org.uk
Operations Manager
Salary: £38,700 - £40,363 per annum FTE (£30,960 - £32,290 pro rata)
Contract: Permanent
Hours: 35 hours per week (a minimum of 28 hours will be considered) worked to a rota, weekends and bank holidays required
Based: Nature Discovery Centre, Thatcham, Newbury
The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.
As Operations Manager you will lead in the delivery of an exceptional visitor experience at our busy visitor centre in West Berkshire.
What you’ll be doing:
- Creating and delivering the Centre’s Business Plan
- Leading and developing a high-performing team of staff and volunteers
- Building partnerships with stakeholders
- Identifying and implementing income generating opportunities that align with BBOWTs mission and values
- Delivering a cost-effective programme of visitor engagement activities
What we’re looking for:
- Visitor services skills, incorporating commercial retail, and or, catering
- Proven success in income generation and business planning
- Excellent verbal and written communication, to a range of audiences
- In-depth staff or volunteer management skills
- Proficiency in using Microsoft Office applications, especially Excel
- Ability and willingness to demonstrate the BBOWT behaviours and values
For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive:
- Generous annual leave entitlement with paid birthday leave, wellbeing days, urgent personal business leave and generous occupational sick pay
- Enhanced maternity, paternity, and family-friendly policies
- Flexible working to achieve work-life balance
- Salary exchange pension with generous employer contribution
- Learning & Development Programme for all
- Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to our EAP, providing you with immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access prescription service, a variety of discounts
- Salary sacrifice Cycle scheme & Electric Vehicle scheme
- Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development