IT Support and Projects Officer

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The Wildlife Trusts

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Newark on Trent, United Kingdom

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Posted today

Full Time: 35 Hours Per Week


Closing Date for Applications: 28 August 2022

First Interview: 5 September 2022

Second Interview: 9 September 2022

Are you looking for a new challenge and the chance to work in an IT role for one of the UK’s best-loved nature charities? Then we have an exciting opportunity for you. We are looking for a self-motivated IT support and projects officer with experience of supporting and administering a Microsoft 365 environment, strong customer care and problem-solving skills and a desire to put your abilities to good use for an organisation that is working to combat the climate and nature emergency.

Who we are

The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.

Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.

The role

Working for Royal Society of Wildlife Trusts you will be part of the IT team supporting over 100 staff in a hybrid working environment with colleagues spread throughout the UK. This role is hybrid homeworking with 1-2 days per week working from the main Newark office.

About You

You will have experience of supporting and managing Microsoft 365 in a hybrid working environment, and associated technologies including Exchange Online, SharePoint Online OneDrive, Teams, Microsoft Azure, and Power Apps. As well as a strong technical background, you will be an adept communicator with the ability to explain complex information in simple, clear terms to non-IT personnel. You will be an analytical thinker, with problem solving skills with up-to-date technical knowledge across a broad range of platforms. Most importantly you will be self-motivated with a willingness to develop new skills and make use of new technologies, strong customer care skills and the ability to manage and prioritise workloads to ensure the best outcomes for the organisation and our IT service users.

We value passion, respect, integrity, trust, pragmatic activism and strength in diversity. and responsibility. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.

This role may be subject to a DBS check.