We are looking for an Individual Giving Manager to own and lead the Derbyshire Wildlife Trust individual member journey to increase membership numbers through effective recruitment and retention strategies to improve individual giving.
In this role, you will lead our work to understand our members needs so we can communicate more effectively through multiple channels, including digital, so increasing engagement with the Trust and our work.
The successful candidate will have experience in leading a subscription-based membership base and proven success in creating and delivering strategies that will grow the membership base
In this role, you will own the entire member journey from recruitment of new members to reducing churn and engaging members to be more active in supporting our work and supporting our fundraising activities:
- Increasing membership - this will be achieved through rigorous analysis of our current members to create and successfully implement recruitment and retention strategies
- Increase membership giving – understand the behaviours of our members to create successful fundraising campaigns
- Communicate effectively with members across all channels - develop strategies for digital engagement as well as traditional channels
- Effective leadership – leading the membership strategy within the Income team and collaborating with other teams especially, marketing and finance.
- Understand the drivers for success - identify the key indicators of success, set stretching targets, create reports and management information that will highlight successes and areas for improvement
This role might be right for you if you are:
- Experienced in managing a subscriber membership base
- Can demonstrate a track record of growing a membership base through successful recruitment and retention strategies
- Experienced in driving revenue growth through direct marketing activities
- Experienced in using membership data to identify areas for improvement and create KPIs to track progress goals
- Willing to work in accordance with the values of the Derbyshire Wildlife Trust
- Collaborative and can demonstrate working across teams and functions to achieve membership goals
- Delivery and results focussed with strong written and verbal communication skills
We are happy to talk flexible working!
This role will be based at our office in Middleton although a balance of home and office working will be allowed. We are a local charity so applicants should be easily able to access our office and other locations around the county.
Interviews scheduled for 17th October
For more information, please refer to the job description and key terms attached. If you have any questions about the role which are not answered in the attached documents, or require adjustments to the application process, please either email firstname.lastname@example.org or call 01773 881188.
Derbyshire Wildlife Trust
We’re a small charity, with big ideas! We believe that everyone has their part to play in Nature’s recovery. We are the only organisation in Derbyshire working to protect and enhance wildlife and wild places throughout the county but through our work with businesses, other conservation charities, and the public we are mobilising others across the county and the rest of the UK to act for wildlife. As are a registered Charity, we are supported by 19,000 members and are part of a movement of 46 Trusts with a collective membership of over 900,000.
Our purpose is to achieve our vision of a Wilder Derbyshire by creating Nature Recovery Networks and reintroducing lost species. We aim to deliver our vision by leading Nature’s Recovery, inspiring people and communities to care and mobilising people to act. All our work is underpinned by our values.
Our Charity is growing, we currently employ 100 people and, crucially, we are supported by over 500 volunteers. We have three delivery teams; Wilder Landscapes, Wilder Communities and Income Generation, supported by the Finance and Resources team. Each team has a Department Lead who reports to the Chief Executive who is responsible for the operations of the Trust and who, in turn, reports to the Board of Trustees which governs the organisation.
We’re committed to equality, diversity and inclusion and believe that everyone should have access to nature. We expect people to work harmoniously with each other and with volunteers, and to provide help and guidance to others when needed. As a small charity, our employees need to be willing to be flexible about working arrangements and willing to provide occasional cover for absent staff. We want people to develop professionally and personally while working with us and employees are encouraged to participate in the range of opportunities available to enable this.
Derbyshire Wildlife Trust is an equal opportunities employer that strives to be a diverse and inclusive environment in which everyone is valued. We welcome applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
We recognise that our workforce needs to represent the communities and people we work with. We particularly encourage applications from underrepresented groups within Derbyshire Wildlife Trust and the wider charity and conservation sector, such as people from Black and Ethnic Minority backgrounds and those who identify as LGBTQ+.
We are proudly a Disability Confident Commitment employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme we interview anyone with a disability whose application meets the essential criteria for the role. You can request this and adjustments including accessible formats of this vacancy by emailing Recruitment@derbyshirewt.co.uk”