Philanthropy Operations Manager

Mt. Pleasant, South Carolina, USA

The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”

The Philanthropy Operations Manager (POM) will work towards meeting the strategic priorities of the team by implementing tactics for approved plans and completing and organizing varied tasks and activities. They will interpret guidelines and analyze information to achieve results and improve workflow. They will provide recommendations and targeted training related to the functional activity they manage. The POM will develop documentation, adapt processes, and participate in the enhancement of systems and tools used by the team. The POM will keep up to date on market trends and best practices to improve services.

The POM works in close cooperation with any or all the following: TNC staff, donors, volunteers, vendors, public agencies, financial institutions, and legal and accounting professionals. They will organize and coordinate diverse activities and implementing solutions in consultation with the team. They may travel occasionally, work long and flexible hours as needed. The work environment may involve infrequent exposure to disagreeable elements and minor physical exertion and/or strain. They may be asked to take on additional duties to enhance the work of the team.

The South Carolina chapter of The Nature Conservancy (TNC-SC) is seeking an individual who is organized, driven, creative and loves the outdoors to fill the role of Philanthropy Operations Manager (POM). This position will be located out of the TNC Mt. Pleasant office with the option to work from home 1-2 days per week. The POM will report to the Deputy Director of Philanthropy and will manage gift coding and other critical operational functions in the development program. The POM will also provide support to the philanthropy team in the areas of event management, donor identification, cultivation, solicitation and stewardship.

Be a super-user of the systems and processes. The POM will become an expert user of our fundraising systems including our Blackbaud donor database, nature.org web platform Engaging Networks, MailChimp and Excel. The POM will be experienced with data entry, running reports, analyzing and interpreting data and will learn and adhere to TNC’s policies and procedures.

Provide a positive giving experience to donors. The POM will manage gift processing and acknowledgements, coordinate mailings and field donor gift inquiries – supporting the important act of saying “thank you” to our donors.

Create memorable donor experiences. The POM will have an eye for detail and will plan and organize donor field trips and events such as kayak trips, hikes, and cocktail parties from the Lowcountry to the Upstate; occasional overnight and day travel will be required.

Be able to work independently and within a team. The POM will be self-motivated to manage their own priorities yet work collaboratively in a team environment.

Take initiative. The POM will be proactive in identifying opportunities and potential improvements to increase team efficiency, effectiveness and organization.

Collaborate across departments. The POM will work across teams within TNC-SC and with the Board of Trustees to support fundraising efforts and build relationships with peers within the larger TNC network.

Coordinate projects. The POM is a critical position on the philanthropy team who will work on a variety of projects with multiple variables. The ability to prioritize competing deadlines, work within a defined timeframe and budget will be essential.

By joining our team, you will become part of a group that is a force for nature, people, and the planet. We're looking for an individual who wants to make a difference for nature and people. The Nature Conservancy is a global conservation leader and one of the top fundraising charities in the United States.

• Bachelor’s degree and 2 years’ experience or equivalent combination.
• Experience building relationships with staff, customers or similar.
• Experience generating reports and interpreting data.
• Experience in business writing, editing and proofreading.
• Experience working across teams.
• Experience, coursework, or other training in principles and practices of relevant field.

DESIRED QUALIFICATIONS

• Ability to analyze information for the purpose of coordinating and planning activities and solving problems.
• Ability to implement processes and strategic program goals.
• Ability to coordinate projects and work under pressure.
• Ability to use existing technology to achieve desired results.
• Ability to write and edit written materials for use with donor solicitations, communications, and special events.
• Experience interpreting guidelines to achieve desired results.
• Experience with database administration and spreadsheet software, including managing and tracking data.
• Strong organization skills, accuracy, and attention to detail.

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.

We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

The starting pay range for a candidate selected for this position is generally within the range of $52,000 – $57,000 for annual base salary. This range only applies to candidates whose country of employment is the USA. Where a successful candidate’s actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment.

To apply for job ID 55273, submit your materials online by using the Apply Now button at https://careers.nature.org/. Need help applying? Visit our recruitment page or contact applyhelp@tnc.org.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy's background screening process.

Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.

An attractive salary and benefits package is part of TNC’s value proposition to our employees. TNC strives to provide competitive pay and bases salaries on the geographic location of the role committing to being equitable across groups and providing hiring salary ranges when possible.

Since we support flexible and remote work for our employees, many positions have a flexible location within countries where we’re registered as a Non-government Organization and established as an employer. This may mean we’re unable to provide a hiring salary range in the posting for some of our positions. However, candidates invited to be part of our interview process will be provided their location specific range upon request.