Energy Efficiency Account Manager

We are looking for an experienced and talented Outreach Professional to lead the technical sales outreach effort to promote and increase participation in a Lighting, HVAC, and Fork Truck program in the Northern Illinois and Chicago Metro area. As an outreach professional for energy efficiency programs, you will join our team of energy efficiency professionals helping customers take advantage of incentives to conquer climate change. The outreach professional is responsible for conducting outreach and seeking out new opportunities for incentive-funded projects that support electrification.

Day to day

The Outreach Professional is accountable for engaging and maintaining relationships with manufacturers, distributors, and contractors to influence the purchase of energy efficient products. This multifaceted role blends excellent customer service with proficient project management. Collaborating closely with utility and program staff, the Outreach Professional excels in relationship management, project identification, and project administration. The daily tasks encompass:

• Maintaining excellent relationships with all manufacturers, distributors, and contractors to ensure high levels of customer satisfaction and to identify potential future needs.
• Represent the program requirements thoroughly and accurately.
• Engage with manufacturers, contractors, distributors, and customers to educate and coach on the program. Be the first point of contact for assistance with the book of business. Engage freely with all team members to resolve customer challenges. Help Marketing with ideas and material review. Strong communication skills and an enjoyment of engaging with the market to learn and educate.
• Generate interest from cold calls, networking, building, and leveraging relationships within the market.
• Meet with customers and conduct site visits to identify opportunities for electrification and to better understand the customer’s equipment operation.
• Provide regular reporting of engagement, project status, or other data as directed by Program Management.
• Overall management of electrification projects through the incentive administration process from beginning to end.
• Responsible for increasing diverse trade ally participation
• Incorporating the essence of program management into this role, the Outreach Professional undertakes a wide-ranging set of responsibilities to drive the achievement of program goals while fostering productive relationships with stakeholders, overseeing their own activities from inception to fruition, and facilitating team success.