E-Commerce Operation Specialist

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What to Expect

What To Expect
Tesla is seeking a highly motivated and organized E-Commerce operation planner to join our Team.

The E-Commerce Operation planner will be responsible for sales planning, goods order for e-shop website, on-hand inventory analysis and report sell-thru progress of products to improve sales, communicating with US E-commerce team, APAC team, Supply Chain team and work closely with relevant departments in local office.

What You’ll Do
What You'll Do
  • Fully understanding of customers need on products and liaise closely with consumer engagement team.
  • Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.
  • Report on E-commerce business success criteria results, metrics, test and deployment management activities.
  • Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.
  • Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.
  • To assist in Customer service and liaise closely with RDC
  • To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.
  • Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.
  • Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.
What You’ll Bring
What You'll Bring
  • More than 3 years e-commerce platform management experience in multinational corporation
  • BA degree in related fields
  • Strong analytical and problem-solving skills
  • Experience to monitor daily trading operation
  • Fluent in English and Chinese both written and speaking
  • Proactive and highly result-oriented mindset
  • Ability to handle multiple tasks simultaneously
  • Strong Excel and ppt skills
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.