Collision Manager
Job Category
Vehicle Service
Location
Portland, Oregon
Req. ID
228033
Job Type
Full-time
Tesla participates in the E-Verify Program
What to Expect
What You’ll Do What You’ll Bring
Tesla Collision is seeking an energetic professional with a proven track record of managing people and processes to work on one of the most progressive vehicle brands in the world. As the Collision Center Manager, you will be responsible for managing the workflow and production work force at our OEM owned Collision repair center. This position requires a strong understanding of Collision shop business processes and operations, as well as the willingness to adapt to and excel in a dynamic business environment. You must be a strong tactical problem solver who can work in a fast-paced environment, capable of multi-tasking, and effectively leading a team to achieve business goals and objectives.
What You’ll Do
- Work closely with Regional Collision Manager to oversee all daily operations of the Collision Center to ensure delivery of excellent results consistently on all aspects of the business
- Manage resource scheduling and allocation, implement and adherence of work standard quality, and understand and own every aspect of the team’s performance
- You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service. We expect you to champion safety, efficiency, quality, and overall excellence in all your actions and decisions
- Forecast and surpass goals and objectives for the site through regular audits of shop operations
- Take ownership and create a culture of accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values
- Provide regular coaching and feedback and have a deep knowledge of your team’s strengths and opportunities. You will be responsible for leading change and inspiring your team every day
- Perform other related duties as assigned by Regional Collision Manager
- 5-8 years of management experience in the collision industry or relevant roles in manufacturing, automotive, or customer service, in addition to 3-5 years vendor management expertise
- Bachelor’s Degree, relevant Certificate from a Vocational School in Collision Repair, or equivalent experience
- Experience in effectively leading diverse field, technical repair, or manufacturing teams in a technology-driven environment
- Read and comprehend automotive repair procedures, with in-depth knowledge of methods, techniques, parts, tools, and materials used in collision repair; ability to run processes using Six Sigma or Toyota Lean
- Possess excellent written and verbal communication skills and the ability to influence teams to achieve business targets
- Follow instructions meticulously, showcasing attention to detail in tasks and responsibilities; capable of self-management in limited supervision environments
- Valid driver's license preferred
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.