Internship, Technical Editor, Service Engineering (Fall 2024)

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Job Category
Vehicle Software

PALO ALTO, California

Req. ID

Job Type

Tesla participates in the E-Verify Program
What to Expect
Consider before applying: This position is expected to start around Aug/Sep and continue through Dec/Jan. Internships are in-person for 40 hours a week for a minimum of 12 weeks. Please consider before submitting an application.
International Students: If your work authorization is through CPT, please consult your school before applying. You must be able to work 40 hours per week. Many students will be limited to part-time depending on their academic standing.
The Internship Recruiting Team is driven by the passion to recognize emerging talent. Our year-round program places the best students in positions that they will grow both technically and personally through their experience working closely with their Manager, Mentor, and team. We are dedicated to providing an experience that allows for the intern to experience life at Tesla by giving them ownership over projects that are critical to their team’s success.
About the Team
Tesla is seeking talented writing and editing students who are interested in the field of Content Editing and Technical Writing. The Service Engineering exists uniquely at the intersection of firmware/hardware design, service, diagnostics, manufacturing, quality and reliability. Service Engineering multiplies efforts of service in the areas of diagnostics, repairs and maintenance, while simultaneously reducing the need for each. As a Service Engineering Technical Writer Intern, you will partner with engineering teams to create and refine diagnostic procedures and documentation for use by non-engineers. You will improve editorial and visual standards for documentation and recommend new designs, layouts and formatting as needed.
What You’ll Do
  • Create and update diagnostic information and procedures contained in the diagnostics database
  • Collaborate with various engineering and quality teams to gather technical information
  • Understand technical problems and communicate them effectively to non-technical people
  • Validate information for accuracy and use a routing and review process for document approval
  • Are organized, detail-oriented, and can multi-task well
  • Edit content according to a style guide and enforce organization standards
  • Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, Quickbase and custom databases)
What You’ll Bring
  • Pursuing a degree in Technical Writing or related field of study with a graduation date between 2024 - 2025.
  • Ability to edit and create documentation that is accurate, complete, clear, specific and as concise as possible
  • Ability to explain technical concepts to peers, people from different parts of the organization and non-technical people
  • Aptitude with transcribing written words from non-native speakers
  • Impeccable written and verbal communication
  • Experience with various communications media and advanced formatting and presentation skills
  • Must be organized, detail-oriented, able to multi-task and evaluate priorities
  • Markup language experience (such as HTML, XML, DITA XML, or SGML) is a plus
Compensation and Benefits

As a full-time Tesla Intern, you will be eligible for:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k), Employee Stock Purchase Plans, and other financial benefits
  • Company Paid Basic Life, AD&D, and short-term disability insurance
  • Employee Assistance Program
  • Sick time after 90 days of employment and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Commuter benefits
  • Employee discounts and perks program

Expected Compensation

$22.84 - $31.97 + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.