Chargeback Associate

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Job Category
Supply Chain

Location
AUSTIN, Texas

Req. ID
221451

Job Type
Full-time

Tesla participates in the E-Verify Program
What to Expect
The Chargeback Associate works with cross-functional teams (Global Supply Management, Quality, Production, Supplier Quality) to assure Tesla is fully reimbursed from suppliers for the Production parts quality.
What You’ll Do
  • Process the non-conformant material from supplier quality issues
  • Maintain and control the non-conformant inventory on the designated location
  • Keep RTV inventory clean by investigation transaction history and executing required inventory chargebacks to vendors
  • Work with the resolution of contested or rejected chargebacks
  • Coordinate the shipment of goods back to supplier
  • Manage all return transactions including monitoring daily transactions for accuracy
  • Deal with sensitive information accordingly (Always double checked with higher management which information allowed to be shared)
What You’ll Bring
  • Experience on Inventory control and non-conformant material management
  • Ability to handle multiple projects simultaneously
  • Intermediate Excel knowledge (large data analysis)
  • Good communication skills and have attention to detail and accuracy
  • Must be able to move around freely in the facility and lift samples up to 30 lbs
  • Forklift certification
  • Must be able to work with phone and extensively with computer
Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.