IT Operations Associate
Organization Description
SFOC was established in South Korea in 2016 with the goal of most effectively reducing greenhouse gases in line with the Paris Agreement's target to limit the global average temperature increase to within 1.5°C.
Under the mission of 'Accelerating the Global Transition to Renewable Energy and Phasing Out Fossil Fuels,' we continuously identify and expand on the most urgent issues that need to be addressed to combat the climate crisis. By collaborating with a wide range of stakeholders, we promote tangible change.
SFOC currently focuses on three major areas: Fossil Fuel Phase-Out, Industrial Decarbonization, and Renewable Energy Expansion. To drive effective climate crisis response, we employ a variety of tactics including research, communication, diplomacy, legal action, and civil society alliances.
Believing that 'People' are the key to tackling the climate crisis, we work alongside experts from various fields to engage in climate action. SFOC embraces a creative approach, unrestricted by conventional strategies, to find solutions.
We collaborate with partners in Korea, other parts of Asia, and around the world. Centered on climate agendas that SFOC emphasizes, we aim to grow as a key organization in the global response to the climate crisis.
Team Introduction
The Operations — IT unit is responsible for the stable operation of SFOC's company-wide IT infrastructure, device management, information security, and collaboration environment. Supporting 130+ employees in a Microsoft 365-based work environment, we are committed to improving IT service quality and driving digital transformation in line with the organization's rapid growth.
Job Description
※ We encourage applications from individuals with disabilities and are committed to providing equal opportunities for all candidates
Employment Type
SFOC was established in South Korea in 2016 with the goal of most effectively reducing greenhouse gases in line with the Paris Agreement's target to limit the global average temperature increase to within 1.5°C.
Under the mission of 'Accelerating the Global Transition to Renewable Energy and Phasing Out Fossil Fuels,' we continuously identify and expand on the most urgent issues that need to be addressed to combat the climate crisis. By collaborating with a wide range of stakeholders, we promote tangible change.
SFOC currently focuses on three major areas: Fossil Fuel Phase-Out, Industrial Decarbonization, and Renewable Energy Expansion. To drive effective climate crisis response, we employ a variety of tactics including research, communication, diplomacy, legal action, and civil society alliances.
Believing that 'People' are the key to tackling the climate crisis, we work alongside experts from various fields to engage in climate action. SFOC embraces a creative approach, unrestricted by conventional strategies, to find solutions.
We collaborate with partners in Korea, other parts of Asia, and around the world. Centered on climate agendas that SFOC emphasizes, we aim to grow as a key organization in the global response to the climate crisis.
Team Introduction
The Operations — IT unit is responsible for the stable operation of SFOC's company-wide IT infrastructure, device management, information security, and collaboration environment. Supporting 130+ employees in a Microsoft 365-based work environment, we are committed to improving IT service quality and driving digital transformation in line with the organization's rapid growth.
Job Description
- IT Asset Management & Device Operations
- Account & License Management
- Internal IT Support / Help Desk
- Security Operations Support
- Project Support
- Degree in an IT-related field or equivalent knowledge (Computer Science, Information Technology, MIS, etc.)
- Basic troubleshooting skills in Windows and macOS environments
- Experience with or understanding of Microsoft 365 (Teams, Outlook, SharePoint)
- High sense of responsibility and meticulous work habits
- Strong communication skills (experience supporting non-IT staff preferred)
- Language: Native-level Korean; English proficiency sufficient for document reading and basic communication
- 1~3 years of experience in IT service desk or user support (internship experience included)
- Experience with Microsoft Intune, Entra ID (Azure AD), or other MDM/IAM tools
- Experience with ITSM tools (Jira, Freshservice, etc.)
- Understanding of or interest in IT environments at non-profit / public interest organizations
- Gain hands-on experience with enterprise IT infrastructure: Microsoft 365 admin, Intune, Entra ID
- Build expertise in information security, data governance, and IT governance
- Participate in IT strategy planning at a rapidly growing global NGO
- Resume (Written in English or Korean / in PDF format)
- Cover Letter (Written in English or Korean / in PDF format)
※ We encourage applications from individuals with disabilities and are committed to providing equal opportunities for all candidates
Employment Type
- 1-year contract, renewal based on team feedback, with a review for permanent employment after 2 years of continuous service.
- E-7 visa support will be provided to successful candidates if necessary.
- Required: Applicants must qualify for E-7 issuance eligibility.
- 3-4 rounds of interviews
- Reference check required