Solar Technician

Spanish and English speaking preferred 
 

Duties & Responsibilities

1. Company Vehicle

-Maintain vehicle in good condition

-Keep inventory of materials, tools and equipment 

-Report needed scheduled maintenance like oil changes or any other vehicle maintenance needs. Be willing to take vehicle to dealer for service needs. 

-Maintain vehicle gas card

-Keep interior of vehicle clean and organized. Periodically sweep and sanitize interior. 
 

-Follow all traffic laws and regulations 

-Be willing to be subject to vehicle dual view dashcam

2. On-Site Technical Duties

-Be capable of setting up safety equipment like ladders, ropes and anchors. Must be courteous toward customers and not damage gutters, lawns and flower beds when setting up equipment. 
 

-Be capable of troubleshooting various solar related issues: zero production, bad strings, unresponsive optimizers or micro inverters, critter damage issues, replacing inverters and related components, non-communication on equipment etc… 

-Able to document troubleshooting steps and resolution using photos on personal phone and writing reports in company software

-Willing to learn how to process warranty claims (RMA) with manufacturers and follow up with delivery and rescheduling work with customer. 
 

-Able to work alone unsupervised and occasionally work with other technicians
 

3.  Customer Service

-Willing to follow daily route and schedule site visits with customers. 

-Willing to interact with customers daily on-site

4. Admin & Software

-Able to download company software to keep track of projects and tasks

-Communicate with project managers and back-office about daily issues. 
 

5. Physical

-Capable of carrying 50ILBs up and down ladders

-Capable of working on roofs

-Capable of working around electrical equipment