Supplier Business Manager

London or Manchester (Hybrid working model, 8 days a month office based)

Competitive Salary plus performance related bonus

As a Supplier Business Manager (Account Manager) at DCC, you’ll play a pivotal role in managing the dynamic relationship between DCC’s internal business needs and its supplier landscape. You’ll be responsible for ensuring continuity of front-line services by proactively managing supplier performance, risk, and issue resolution. This role is central to shaping future procurement strategy and ensuring our supply chain is fit for the evolving needs of our customers.

We expect all colleagues to embody our core values:

• Make a Difference – Be an ambassador for our purpose, seek improvement, and work as one team.
• Act with Integrity – Deliver for customers, respect others, and be open and honest.
• Be Accountable – Follow through on commitments, adhere to processes, and take initiative.

What will you be doing?

• Manage suppliers throughout their lifecycle: onboarding, operational management, and offboarding.
• Ensure monthly supplier review (MSR) content accurately reflects performance.
• Collaborate across departments to ensure demand forecasts are understood and aligned.
• Validate supplier performance against invoicing data as part of the goods receipting process.
• Support timely payment of supplier invoices in line with contractual terms.
• Lead in-life budget forecasting and variation mitigation planning.
• Implement and manage supplier contract/performance governance frameworks.
• Track and report supplier performance against contractual, customer, and regulatory requirements.
• Act as the first point of contact and escalation for supplier queries and issues.
• Drive performance improvement plans and continuous improvement initiatives.
• Participate in audit and assurance activities to ensure compliance.
• Gather market and customer insights to inform procurement and business decisions.

What are we looking for?

• Experience in service-based contract environments (Telco/Energy internships or entry-level roles desirable).
• Familiarity with supplier management practices, including performance and issue resolution.
• Experience managing supplier budgets and understanding financial principles.
• Strong stakeholder management and communication skills.
• Proven negotiation and conflict resolution abilities.
• Ability to simplify complex topics for senior audiences.
• Detail-oriented, proactive, and organised.

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact stephanie.owen@peregrineresourcing.com or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this job advert in an alternative format, or have any other questions you’d like to ask before applying, please contact stephanie.owen@peregrineresourcing.com

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