Workplace Employee/Volunteer Relations Investigator

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Sierra Club

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Oakland, CA, United States

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11 days ago

Job Title: Workplace Employee/Volunteer Relations Investigator
Department: People, Culture and Equity
Location: Oakland, CA, Washington, DC or Remote
Reports To: Managing Investigator
Supervises: N/A


Context: At the Sierra Club, we believe in the power of togetherness. Together, we remain committed to the fight for a healthy climate built on a foundation of environmental, racial, economic, and gender justice – a future where all people benefit from a healthy, thriving planet and a direct connection to nature. As the climate crisis and deeply entrenched systemic racism all fuel inequity, we will continue to fight for a bold, transformational agenda that recognizes the interconnectedness between our planet, our humanity, and our democracy. By recognizing that our destinies are tied, we continue to name that all things are fundamentally connected, and the overlap between ecology, race, gender, and representative government will move to either advance our collective humanity or to oppress it.

Sierra Club is comprised of staff across the country and a network of volunteer leaders and local chapters that support our grassroots engagement. We are also proud to be a unionized employer, with two labor unions representing more than half of our employees.


Scope: As a Workplace Employee/Volunteer Relations Investigator, you will lead fair and ethical investigations end-to-end in keeping with industry best practices, including complaint intake, fact-finding interviews to understand allegations that violate our Equal Opportunity Policy, and prepare detailed, accurate inquiry reports for the organization’s decision-making body that summarize information free of explicit and implicit bias. You will also update stakeholders throughout the process, recommend and monitor for interim measures, and communicate corrective actions as appropriate. The role is expected to work effectively across racial and cultural spheres with an ability to discern systemic issues, including bias and prejudice, demonstrate a high degree of empathy, navigate through difficult and uncomfortable situations, and uphold confidentiality.


Job activities include but are not limited to:

  • In partnership with the PCE Chief, Senior Leadership, HR Partners, legal counsel and other key stakeholders, plan, lead, and serve as point of contact for investigations of alleged discrimination, harassment, EEO violations, and inappropriate behavior.
  • Prepare clear analytical written reports regarding investigation facts, issues, assessment, and conclusions.
  • Prepare and conclude all investigations with thoughtful, thorough, and timely investigative reports and recommendations for corrective and restorative action.
  • Lead investigations end-to-end, including complaint intake, research, interviews, preparing investigation summaries, reports of findings, and debriefing documents, and meetings.
  • Maintain confidentiality and thorough record keeping through all stages of investigation, corrective action, monitoring, and closure.

The successful candidate must have the following skills and experience:

  • Significant, demonstrated skill at leading, conducting and owning workplace investigations of alleged harassment, discrimination, EEO, or labor/employee/volunteer relations matters in Human Resources, Legal, or a related/transferable field
  • Demonstrated success managing a heavy caseload promptly and thoroughly, conducting trauma-informed interviews, and preparing thorough, objective, concise investigation reports
  • Equity Analysis and Practice. You are aware of your group identities and how they have shaped your life and experiences at work. You have an analysis of how racism and other forms of oppression in society impact relationships, systems and culture. You bring experience and skills for working effectively with colleagues across group identities and position/role. Aptitude to build equitable, authentic relationships across the organization. You have a commitment to understanding the role systematic racism plays in society and the workplace. You have successfully exhibited confidence around being culturally aware while debunking problematic policies and have experience successfully navigating challenging interpersonal dynamics across positional authority.
  • Demonstrated skill and patience for active listening, remaining non-judgmental, checking for understanding, asking clarifying questions, using logic, reasoning and empathy to identify solutions to situations of conflict or challenging interpersonal dynamics
  • Ability to work productively and positively within a complex organizational environment that is undergoing rapid change and to identify constructive solutions in the face of obstacles and ambiguity
  • Extensive knowledge of U.S. federal, state and local employer legal obligations, EEO processes, procedures, and trends

The strongest candidates will also demonstrate the following experience, skills and competencies:

  • Conflict transformation skills and experience. Experience providing equity-centered conflict transformation support, interventions and training in the workplace.
  • Advanced equity skills and practice. Commitment to, and an understanding of concepts of equity, justice and inclusion in the workplace and a demonstrated ability to effectively work and collaborate across differences and identify and intervene in problematic dynamics across identity. A working knowledge and understanding of the ways implicit bias, personal identity, and power and privilege impact individuals, organizations, systems, and structures.
  • Experience effectively navigating complex organizational systems, structures, and dynamics in a unionized environment.
  • Experience with leading change management, culture work, employee engagement and team effectiveness, including the ability to identify and address root causes and to improve opaque systems and processes.

Compensation and Benefits

The salary for this position is $115,000.

The Sierra Club offers a competitive salary package commensurate with skills and experience plus excellent benefits that include medical, dental, and vision coverage, and a retirement savings 401(k) plan.

This is a category 3 exempt, non-represented, confidential position.

Sierra Club is a 501(c)(4) non-profit organization. Sierra Club employees are not eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.

Sierra Club values the expertise and talents of foreign nationals. Sierra Club sponsors both nonimmigrant and immigrant visas when certain criteria are met, based on immigration laws and organizational needs. Such sponsorship is at the discretion of the Department Head and Sierra Club Human Resources in consultation with the employee’s manager. The Sierra Club cannot guarantee the approval of a visa petition. The Sierra Club is an equal opportunity employer committed to workforce diversity.


To Apply

This position does not have an undergraduate education requirement. If you choose to include your education history, please remove your schools from your resume. You may leave your degree (e.g., “B.A. Philosophy”), but please remove any undergraduate and graduate school names.

This anonymous process is aimed at opening this opportunity to more candidates, reviewing applicants on performance assessments and mitigating bias in the decision-making process.

Lastly, we are intentionally not asking for a cover letter, so please do not send one in with your application.

We are accepting applications through November 11, 2022.

Explore, enjoy and protect the planet.