SPS NAM Head Of Order Management

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Position overview:
The Head of Supplier Order Management is a critical position within the Supply Chain Logistics operations framework within SPS. This role manages and overseas the tactical procurement order fulfillment for internal and external customers. Leads a SCM team, implements Supplier order management strategy, standards and guidelines in area of responsibility (both Procurement and Supply Chain/Logistics functions).
Essential Duties & Responsibilities:
  • Manage and oversee order management, expedites, and internal customer communications on shipments and ETA’s
  • Mitigate and drive actions to resolve issues preventing on-time delivery of orders and supporting multiple operations initiatives, special projects, and savings initiatives for the business
  • Managing metrics to drive execution and performance of order management teams
  • Insuring compliance with all SGRE tactical procurement purchasing and order management Policies and Guidelines
  • Resolving systematic issues with cross functional support
  • Managing cross-functional collaboration to ensure accurate and on-time order fulfillment
  • Building customer satisfaction through outstanding relationships with suppliers
  • Coordinates issues resolution with the function providing corrective actions and procedures changes when needed
  • Internal and external customer communication with regular updates and status of orders and shipments
  • Ensure Supplier Invoicing issues and GR/IR issues are resolved in a timely manner
  • Developing and maintaining multiple weekly/monthly open order status reports to customers
  • Resolving any issues with customer orders/shipments requiring supplier inputs in a timely manner
  • Deploys Tactical Procurement Strategies according to Global and Regional strategy for Service
  • Ensures implementation of Procurement standards, regulations and guidelines.
  • Contributes to overarching SCM programs and initiatives.
  • Takes care for effective risk management measures.
  • Ensures efficiency of SCM operations.
  • Heads team assigned, and leads all related staff.
Required Knowledge, Education, Experience and Skills:
  • 7-10 years supply chain management experience with proven leadership skills
  • 5-7 years SAP Experience (Experience in SAP 4 Hanna version a plus)
  • Analytical problem-solving related to supply chain and logistics skills a must
  • Qualified applicants must be legally authorized for employment in the United States.
  • Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States
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Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

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