Implementation Engineer (Enterprise Salesforce Administrator)

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Scout Motors

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work.

Scout is all about respect. Respect for the environment by developing all-electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you'll do

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:

  • Provide expertise in design, development, and implementation of delivered and customized solutions to meet business requirements.
  • Automate and optimize software configurations, workflows, and processes to generate business value.
  • Integrate Salesforce with other enterprise systems and applications to ensure uniform data flow.
  • Collaborate with cross-functional teams (internal teams, vendors, and stakeholders) to enhance system operations and integration.
  • Participate in the full software development lifecycle, including requirements gathering, design, coding, testing, and deployment.
  • Contribute to best practice of end-to-end software architecture, ensuring scalability, reliability, and performance.
  • Provide ongoing support and troubleshooting for software-related issues.
  • Collaborate with business analyst, solution architect, and end-users to understand and address their needs to ensure a positive user experience.
  • Implement and enforce security policies, relevant regulations and standards within software to protect personal and sensitive data.
  • Create and maintain comprehensive documentation related to application configurations, procedures, and best practices to support, troubleshoot issues, and ensure prompt resolution of incidents post-implementation.
  • Stay current on the platform's capabilities and updates.

Location & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. We will consider remote applicants for this role. Applicants should expect that the role may require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company from time to time.

What you'll bring

We expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 4+ years of experience in IT application implementation, deployment, support, and maintenance.
  • Strong proficiency in Salesforce or other CRM development, customization, and administration.
  • Solid understanding of enterprise-level software development and engineering principles.
  • Experience with integrating SaaS technologies and best practices.
  • Familiarity with cloud systems architecture and design principles.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and collaboration skills.

Certifications:

  • Salesforce Certified Administrator or Developer (highly desirable)
  • Salesforce Certified Marketing Cloud Developer (highly desirable)
  • Additional relevant certifications in IT or software development (optional)

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Corporate Vehicle Program with:
    • Eligibility to lease up to 2 vehicles at competitive rates

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000 - $135,000

Internal leveling code: IC9

Notice to applicants:

  • Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
  • Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout is committed to compliance with all applicable fair employment practice laws.