Quality and Sustainability Manager

Job purpose

Secure that safe, durable, and fully functional products are delivered to our warehouse as per the legislations in force and are produced under sustainable conditions from suppliers we can be proud about.

Perform Social, Health & Safety, Environmental and Quality System evaluations at our new & existing suppliers

Implement & overview our traceability polices (supply chain, FSC wood, animal protection…)

Support our Head Office Sustainability team in addressing new EU regulations linked with climate change & data reporting

Contribute actively to making Rusta a trusted retailer by our customers & the authorities in EU.

Key responsibilities

· Support our commercial teams in evaluating new suppliers from a Quality Management System perspective.

· Together with local and Swedish colleagues develop products and Suppliers that fulfil our customers’ expectations.

· Perform risk analysis on products and production processes at the development stage.

· Test, evaluate, benchmark, and continuously improve our products & suppliers.

· Conduct inline inspections and support our suppliers on them.

· Perform customer-oriented final inspections on products, packages, markings & containers.

· Freeze the detailed product specifications and communicate them to our suppliers before mass production.

· Follow up & reduce our customer returns via root cause analysis & initiation of sustainable corrective actions with suppliers.

· Support in reducing our product landed costs via production process improvement, packaging optimization and smarter product design/construction.

· Ensures that Rusta achieves its Quality & Sustainability goals and that our customer perceive our products as Great value for Money.

· Continuously coach & train our suppliers about our Quality & Sustainability policies.

· Evaluate the production sites of our new & existing suppliers when it comes to social aspects (hiring practices, working hours, compensations…), health & safety

· Perform environmental evaluations

· Follow-up the evaluation results, identify best practices, analyze root causes and implement sustainable corrective actions with suppliers

· Train & inform our co-workers and suppliers on the importance of fulfilling our Code of Conduct

· Support our Head Office in preparing our yearly Sustainability report

· Develop & train the Sustainability team members

· Formulate, implement & optimize ways of working to fulfill the increasing demand of the EU commission when it comes to traceability, climate change & data reporting

· Ensure our Sustainability policies are properly implemented and followed-up 

Key competencies

· Building a successful Team: Use appropriate methods and a flexible interaction to build a fully functioning team.

· Coaching: Helping others strengthen specific areas of knowledge needed to complete a task or solve a problem, by providing guidance and feedback.

· Delegating Responsibility: Assign decision-making authority and/or task responsibilities to appropriate individuals to maximize organizational and individual effectiveness.

· Developing Other: Plan and support the development of individuals' skills and abilities to effectively fulfill current (or future) job/role responsibilities.

· Leading through vision and values: Keep the organization's vision and values ​​at the forefront of decision-making and actions.

· Strategic Decision Making: Gather information and identifying key-issues and relationships relevant to achieve long-term goals and/or vision.

· Quality Orientation: Careful control of processes and tasks

· Applied Learning: Able to quickly learn, apply new skills, knowledge, to respond and adapt to change.

· Decision making: Taking actions based on available facts, limitations, and probable consequences.

· Collaboration: Working effectively and cooperatively with others, establishing, and maintaining good working relationships.

· Planning & Organizing: Planning and organizing work for self and others to assure that work is completed efficiently.

· Positive & self-motivated

Analytical mindset

Experience and knowledge

· Engineering background

· At least 5 years management role, understand business with relevant product knowledge

· Adapts the culture

· Background in Retail

· Vast experience with cross functional management

· Decision making ability

· Ability to perform hands on troubleshooting and problem solving.

· Solid experience in conducting Social, Environmental and Quality System audit (BSCI, ICS, SEDEX, SAI….)

· Good knowledge of the local Labor & Environmental laws

· Strong leadership skills and experience in managing a team

· Communicate in a clear & straightforward way with different types of people

· Ability to build trust

· Pro-active in optimizing ways of working, improving efficiency and addressing new challenges

· Excellent verbal & written English