Senior Manager - Markets Care & Government Relations
A critical role in driving customer success, fostering government and stakeholder engagement, and providing strategic guidance on energy transition, climate policy, and decarbonization. This position requires a proactive approach to market development, customer relationship management, and navigating complex regulatory landscapes to support business growth.
Key Responsibilities
Customer Engagement
Key Skills & Competencies
Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551
Key Responsibilities
Customer Engagement
- Build and maintain strong relationships with existing and potential customers.
- Understand customer priorities, challenges, and business needs; provide actionable insights to internal teams.
- Support lead generation efforts, resolve customer issues, and enhance satisfaction.
- Collaborate with internal teams to ensure alignment and successful delivery of solutions.
- Monitor market trends, competitor activities, and emerging opportunities in the industry.
- Identify underserved or high-growth market segments with strategic potential.
- Develop and recommend country-specific strategies for long-term growth.
- Represent the company at industry events, conferences, and stakeholder forums.
- Promote the organization’s mission, capabilities, and contributions to the energy sector.
- Build partnerships with government officials, embassies, trade associations, and policy institutions.
- Provide expert guidance on policies related to energy transition, decarbonization, and geopolitical dynamics.
- Analyze legislative and regulatory changes impacting operations in the region.
- Execute country strategies aligned with the organization’s global vision.
- Provide timely updates on policy developments to support informed decision-making.
- Collaborate with internal stakeholders to address critical issues and mitigate risks.
Key Skills & Competencies
- Relationship Management & Diplomacy: Proven ability to engage and influence stakeholders across executive, political, and industry levels.
- Communication & Influence: Strong listening skills paired with excellent negotiation and presentation abilities.
- Strategic & Analytical Thinking: Ability to interpret complex policy landscapes, market dynamics, and customer needs into actionable strategies.
- Organizational Agility: Skilled at managing multiple priorities while demonstrating adaptability and self-motivation.
- Problem Solving: Adept at resolving multifaceted challenges within cross-functional contexts.
- Demonstrated success in market development, stakeholder engagement, or government affairs roles.
- Experience working on policy-related initiatives or navigating political landscapes at an international level.
- Exposure to energy, infrastructure, or related industries is highly desirable.
Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551