Program Manager, Fleet Management
About Us:
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary:
Responsibilities:
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Rivian Service Operations is seeking a Program Manager, Fleet Management, to support the goals of the broader team. The Fleet team comprises four groups—Audit and Compliance, Commercial Fleet, Operating Fleet, and Internal Fleet—each touching various aspects of our business through vehicles, reporting, and guidance on safety and compliance.
The overall mission of Fleet is to control and optimize the operations, maintenance, compliance, quality, and performance of Rivian's vehicle fleet. This includes containing costs, improving operational efficiency and productivity, and ensuring the right vehicles are available at the right place and time.
Responsibilities:
- As a Program Manager, Internal Fleet, you will support the Internal Fleet groups in accomplishing their goals and priorities. You will identify and implement opportunities for operational improvement, solve complex issues through data analysis and business judgment, and drive strategic decisions related to the Internal Fleet. Key responsibilities include:
- Driving fleet data accuracy and reporting to manage the internal fleet, including aging and health.
- Implement fleet data validations routines that drive continuous improvement on the data displayed related to fleet status, assigned use, and asset grouping, etc.
- Define fleet vehicle count audits methodology to drive data accuracy and justifiable usage of internal fleet vehicles. In addition, define action plans for improvement based on audit results.
- Be responsible for tolls and citations for our internal fleet, driving plate accuracy and on time payment.
- Supporting the definition of roles and responsibilities within the fleet management team and among cross-functional partners.
- This role requires exceptional cross-functional interaction, sharp attention to detail, flexibility, dependability, organization, and a proactive approach to continuous improvement. The Program Manager must prioritize strategically, possess superb communication skills, and maintain a strong focus on execution and project completion.
- Collaborate with fleet users and other groups (Digital, Legal, Tax, Finance, Insurance, Business Operations, etc.) to drive projects from start to end.
- Collect requirements from the Internal Fleet team regarding reporting, system improvement, and forecasting needs to drive operational improvements in day-to-day processes.
- Translate business requirements to the Digital and Data teams to drive operational efficiency.
- Provide regular updates on project progress, identify roadblocks, and drive issue resolution.
- Employ a broad perspective when solving problems, collaborating with others, and focusing on priorities.
- Work closely with internal stakeholders to drive accountability for following processes and procedures.
- Support program documentation, standards, and training. Support enforcement of policies and processes in the field to increase efficiency and contribute to a better customer experience (internal and external).
- 2 – 5 years experience in Operations
- 4-year college/university degree or similar/equivalent work experience in Operations or related field
- Previous experience in fleet management or operations is a plus
- Experience on driving system implementation/ change
- Knowledge of SQL, Google Workspace and Analytical Tools (Databricks BI, etc.)
- Be focused on continuous improvement
- Ability to track open items with different stakeholders in a timely matter without losing the big picture
- Be a self-starter that takes evaluated risks and is comfortable defining the course to success with minimal oversight
- Willingness to adapt to a dynamic and ambiguous business environment
- Ability to drive cross-functional projects to completion
- Strong communication and interpersonal skills
- Proven ability to work with an adventurous spirit, challenge standards and in using analytics to solve problems
- Excellent documentation and project tracking skills
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.