Manager, Credit & Collections

Atlanta, GA, United States

About Us:

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary:

We are looking for a driven and experienced Manager, Credit & Collections to lead Rivian’s credit risk and receivables functions. In this role, you’ll oversee the development and implementation of credit and collection policies, manage customer credit evaluations, and lead the team responsible for ensuring timely collections and minimizing bad debt. The ideal candidate will bring strong analytical skills, operational discipline, and a passion for process improvement in a fast-paced, growth-oriented environment.

Why This Role Matters:

Improve Cash Flow: Lead efforts to optimize receivables management and improve working capital.
Mitigate Financial Risk: Drive sound credit decisions and help safeguard the business from credit loss.
Enhance the Customer Experience: Work cross-functionally to resolve credit issues while maintaining strong customer relationships.
Build Foundational Processes: Establish end-to-end credit and collections frameworks that scale with Rivian’s growth.
Lead with Insight: Provide reporting, KPIs, and strategic recommendations to Finance leadership.

Responsibilities:

Develop and maintain credit and collections policies that support sound financial practices and customer service excellence.
Evaluate credit applications and set appropriate credit limits based on analysis of financial statements and credit reports.
Lead the development of collection strategies, collaborating across functions including Sales and Customer Service.
Oversee the accounts receivable portfolio, ensuring timely collections and the resolution of disputes.
Analyze aging reports and collection trends to proactively address delinquent accounts.
Negotiate payment plans and settlements where appropriate.
Partner with Legal on escalated collections and potential legal action.
Maintain accurate records in accordance with policy and regulatory standards.
Deliver dashboards and reporting with actionable insights for senior leadership.
Hire, manage, and mentor a high-performing Credit & Collections team.

Qualifications:

Required Qualifications:

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
7+ years of progressive experience in credit and collections management, preferably in automotive or manufacturing industries.
Demonstrated ability to analyze financial statements and credit risk.
Exceptional negotiation and communication skills.
Proficient in Microsoft Office Suite; strong Excel skills required.
Experience using ERP systems, with preference for SAP.
Proven ability to manage multiple priorities in a high-growth, fast-paced environment.
Leadership experience with the ability to motivate and grow a team.
Familiarity with credit-related laws and regulations.

Preferred Qualifications:

Experience with Google Workspace and advanced Excel functions.
Professional certification in credit management (e.g., CCE, CICP).

Pay Disclosure:

Salary Range for Illinois based applicants: $114,100 - $142,600 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.

Company Statements:

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.