Cash Application Specialist - Accounts Receivable

The AR Center Cash Specialist is primarily responsible for the timely and accurate application of payments to customer accounts on various systems (e.g., Unapplied Cash/Cash on Account, Holding Accounts, Webcollect generated tasks, Webcollect generated reports and/or other applications as deemed necessary. In addition, the Cash Specialist works closely with other AR Center, Business Units, Headquarters teams and customers to ensure payment application is accurate and timely. Where necessary, root cause research is completed to minimize unapplied and/or unidentified scenarios that could result in adverse collection events to occur. This may require contact with the customer to close the loop. Research unapplied and/or unidentified payments and move to the correct division, account, and invoice timely and accurately. * Assist AR Center employees with the research of cash related items, including sharing knowledge of system capabilities and coordinating cash transactions. * Contact customers on short-paid balances, unidentified payments, and possible process enhancements. * May assist in other A/R functions and special projects as time and work-load permits. * Process refunds in accordance with the Company refund policy which may include manual refunds, expedited refunds and/or void/reissue refund checks. * Credit Memo applications. * Process ICC/CIC that need to be moved from one account to another, but action cannot be performed directly in Webcollect and/or ICC/CIC payment movement between InfoPro and Trux, as requested. * Reconciliation of accounts to correct misapplication of payments. * Intermediate MS Excel skills (ability to perform v-lookup and pivot tables) * Ability to demonstrate initiative to thoughtfully and fully research and follow up on non-standard situations to ensure compliance with company policies and procedures. * Ability to complete projects and assignments with minimal direction. * Minimum of 2 years of cash application research, reconciliation, and billing related experience. * Comprehensive medical benefits coverage, dental plans and vision coverage. * Health care and dependent care spending accounts. * Short- and long-term disability. * Life insurance and accidental death & dismemberment insurance. * Employee and Family Assistance Program (EAP). * Retirement plan with a generous company match. * Employee Stock Purchase Plan (ESPP). Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Safe: We protect the livelihoods of our colleagues and communities. * Committed to Serve: We go above and beyond to exceed our customers' expectations. * We are proud of our high employee engagement score of 86. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.