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Description




Title: Field Technician

Department: Operations

Supervisor: Senior Field Service Manager

FLSA Status(Salary or Hourly): Salary

Position Status: Full-time

Work Status (Remote/Hybrid/In-Office): Hybrid


FIELD TECHNICIAN

This is your chance to join the rapidly growing commercial solar energy business.

FlexRack is an integrated solar company that offers custom-designed, fixed tilt ground mount and single-axis solar tracking systems in the commercial and utility-scale solar mounting industries. FlexRack also offers full services, including engineering, geotechnical, pullout testing, field, and layout design services to address the actual site conditions of a project site. FlexRack has completed over 3.5 GW of solar racking installations in over 40 U.S. states, 9 Canadian provinces and across the globe.

Summary

We are looking for a Field Technician, with both electrical and mechanical experience/knowledge, and a willingness to learn.

As integral part of the Field Services Team, you are responsible for commissioning, troubleshooting, and replacing components (mechanical and electrical) of installed racking for distributed generation and utility scale solar systems. You will assist customers with their troubleshooting and maintenance of their systems. Occasionally, you will assist other departments with installation and troubleshooting of prototype and/or developmental electrical equipment, circuitry, and components according to established procedures and specifications related to proprietary solar racking systems.


Key success factors for this role include:

  • Being a self-motivated and responsible team player, with the ability to work both individually and in a team setting, to accomplish a unified goal.
  • Being able to read and understand basic construction drawings sets
  • Possessing the ability to work independently within company established procedures associated with specific job functions.
  • Providing installation training (both virtual and in-person) of the project specific system, to the customers and installers.
  • Collaborating with other engineering resources and coordinating their efforts during project development.
  • Completing reporting as required by company practices and policies.
  • Working closely with installation teams to improve best practices, installation documentation, and product quality.
  • Assisting the Team with root cause analysis relating to product deficiencies or malfunctions and assist with performing preventive/corrective maintenance.
  • Proposing solutions to address or prevent product deficiencies or malfunction.


This position will be primarily field-based and the ability to travel a significant portion of the time is essential.


Requirements:

  • Have a minimum of 2 years’ experience in Utility/Commercial Construction (Utility Solar experience preferred)
  • Valid Driver’s License
  • Experience reading project specific construction drawings
  • Focus on the safety and quality of service, with strong attention to detail
  • Excellent verbal and written communication skills
  • Electronics experience, specifically wireless communications. (ZigBee protocol experience a plus)
  • Knowledgeable in computer programming and software. (Modbus a plus)
  • Strong sense of determination to complete tasks, with the capability to prioritize work in order to meet deadlines
  • High level of reliability with strong importance on setting and exceeding customer expectations
  • Previous experience with basic hand tools.
  • Ability to lift items in excess of 30 lbs., and being on foot for potentially long periods of time, when in the field.
  • Proficiency with Microsoft Office Suite and experience with AutoCAD is a plus.
  • Post-secondary education recommended
  • OSHA certifications are a plus


PHYSICAL DEMANDS

  • Stationary Position: frequently remains stationary up to 90% of the time and sitting up to 8 hours in a day
  • Move/Traverse: infrequently bend, stand, stoop and/or walk
  • Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 10 pounds
  • Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with employees, coworkers, and all personnel matters; must be able to exchange accurate information in these situations
  • Sight: frequent use of sight to detect images on computer, office documents, and office objects near and far
  • Climb: occasionally ascends/descends on stairway to get to office upper and lower floors
  • Travel: up to 20% as needed


WORK ENVIRONMENT

  • Regular professional, office business setting
  • Noise level ranges from low to moderate (if in office setting)
  • Noise level ranges from moderate to high (if on construction worksite)


FLEXRACK by Qcells is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


We are committed to the full inclusion of all qualified individuals. As part of this commitment, FLEXRACK by Qcells will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations at hj.cho@qcells.com. Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.