Customer Service and Rebate Processing Specialist
Employer Industry: Energy Transformation
Why Consider This Job Opportunity
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #PrismDataConsulting
Why Consider This Job Opportunity
- Salary up to $17.00 per hour
- Opportunity for discretionary annual bonuses
- Comprehensive benefits package including 3 weeks of paid vacation, paid holidays, and 401(k) retirement plan with employer matching
- Work in a supportive, women-led organization focused on climate change mitigation
- Chance to contribute to impactful clean energy solutions and customer satisfaction
- Provide basic troubleshooting and recommend solutions to customer inquiries
- Enter and verify data into various database applications
- Maintain electronic and hard-copy filing systems of applications and supporting documents
- Communicate effectively with team members and other departments to service customers
- Provide exceptional customer service through email and phone interactions
- Minimum of a high school diploma or equivalent
- Availability for an 8-hour shift within the hours of 8 am to 6 pm
- At least 6 months of related work experience in a call center environment
- Proficiency in 10-key data entry and experience with Microsoft programs, including Word, Excel, and Access
- Strong attention to detail, organizational skills, and excellent written and verbal communication skills
- Experience in a data entry processing and customer-centric call center environment
- Background in energy efficiency or utility fields
- Bilingual in English and Spanish
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #PrismDataConsulting