Field Service Representative - Medical Equipment

Our client is a leading international manufacturer in the aviation sector , recognized worldwide for its ground power and environmental control solutions . For more than 70 years, the company has designed and produced systems that provide energy and air conditioning to aircraft while parked on the ground, supporting airports and airlines in significantly reducing their carbon footprint. Family-owned and mid-sized, the company combines international reach with a human-sized culture, fostering agility, innovation, and employee well-being. Aeronautics Field Technician - North America Permanent Contract Preferably based in Hudson, FL (other hubs in Texas or Midwest possible) As a Field Technician, you will be responsible for the installation, commissioning, maintenance, and troubleshooting of advanced aeronautical ground support equipment. Acting as the key link between end-users and the technical support team, you will ensure customer satisfaction, operational reliability, and the successful promotion of innovative, sustainable solutions in aviation. The position reports to the Technical Support Manager based at the company’s headquarters in France and collaborates closely with the after-sales service team in Europe, the U.based support engineer, and the local sales representatives. Install, commission, and service Ground Power Units (GPU), Air Start Units (ASU), and Pre-Conditioned Air units (PCA) at customer sites. - Diagnose and repair electromechanical, electrical, and hydraulic systems. - Perform preventive maintenance operations in compliance with HSE and airport standards. - Deliver technical training sessions to end-users and partners, both onsite and remotely. - Propose spare parts, upgrades, and additional training as part of a customer-focused approach. - Coordinate and oversee external subcontractors for maintenance interventions. - Draft accurate service reports and share customer feedback to support continuous improvement. - Travel 50–70% of the time across the United States, with occasional missions to Canada and Europe. Overnight travel required. Engineering degree in electromechanics, electrical engineering, HVAC, or industrial maintenance. Previous hands-on field experience in after-sales service, maintenance, or technical support required. Experience in constrained environments (airports, industrial plants, energy sites) with strict HSE compliance. Prior experience in Ground Support Equipment is a strong asset. Ability to read and interpret electrical, mechanical, and hydraulic diagrams. Strong troubleshooting skills in electromechanical systems (motors, converters, power electronics). Knowledge in refrigeration and HVAC appreciated (training/certification provided if needed). Mastery of commissioning and maintenance procedures. High autonomy in field operations, with capacity to respond quickly to critical failures. Strong planning, reporting, and documentation discipline. Customer service mindset, able to adapt communication to varied stakeholders (technicians, supervisors, managers). Languages Fluent English (spoken and written). Spanish and/or French are a plus. Travel reimbursements Exposure to cutting-edge technologies supporting the aviation energy transition. We are an equal-opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.