Communications and admin officer

0.6 FTE (22.5 hours a week), £16,200 (£27,000 per year full-time rate), plus 3% employer pension contribution. Fixed term until 30th June 2027. 

20 days of annual leave (based on full-time allowance of 25 days plus bank holidays). 

Start date: As soon as possible 

 

Our Power is looking for a well-organised, IT-literate and adaptable person to take on our administrative and communications work. You will be supporting our day-to-day work through a variety of tasks – from responding to general enquiries and collating reports for funders, to producing publicity material for events. As one of three Our Power employees, a flexible, can-do attitude will be essential, and you will need to be able to carry out your regular tasks without close supervision.

You may choose whether to work your hours across three, four or five days a week, to include Monday mornings, with at least one full day equivalent at our co-working space. Your regular work pattern will be agreed with the General Manager. 

 

About us 

Our Power is a Norwich-based community interest company (CIC) which helps people take more control of their energy. We provide free, impartial energy advice as well as working with local communities to explore possibilities for a different kind of energy system - whether that’s community-owned renewables, heat networks or shared projects to save energy. 

We have been active since mid-2024 and are now recruiting for our second and third staff members, to work alongside our General Manager and our self-employed energy champions. We are currently funded by National Lottery grants as well as contracts with Community Energy Pathways, Norwich City Council and the Norfolk Climate Change Partnership. We have ambitious plans to expand over the next few years. 

 

 

Key responsibilities 

• Manage the organisation’s social media accounts, ensuring a steady flow of content which supports real-world engagement. 
• Keep the website up to date. 
• Create posters, leaflets and social media graphics to promote our work. 
• Put together a monthly email newsletter to supporters. 
• Manage the general inbox and respond promptly to enquiries. 
• Manage the events calendar and liaise with energy champions to ensure representation at relevant events. 
• Assist with event planning. 
• Collate and submit weekly quantitative reports in line with reporting requirements, as part of our Leave No One Behind energy advice programme. 
• Work with colleagues to compile simple case studies and event reports for funders and for publicity purposes. 
• Promote and administer our new ‘heat pump buddy’ scheme, allocating buddies, keeping track of progress and recording feedback. 
• Keep track of our stock of leaflets and other materials, ordering more when necessary. 
• Schedule board and steering group meetings and manage venue bookings. 
• Assist the General Manager with basic financial administration tasks such as filing invoices. 

 

Key relationships 

You will be line managed by the General Manager. You will also work with the Volunteer Coordinator and Energy Champions to ensure their work is effectively publicised and that they have the materials they need. 

 

Physical requirements and work location 

This job is largely desk-based but requires some attendance at events in Norwich. 

You will regularly work at least one day a week from our co-working space at Carrow House, alongside time spent working from home if you want to. Our Power does not currently have a permanent office, though we hope this will change in 2026. 

 

Person specification 

Essential: 

• Professional experience in either an administrative or communications role 
• Excellent organisational and record-keeping skills 
• An excellent command of written English, with the ability to adapt your tone to suit a variety of contexts (email newsletters, short reports, social media posts) 
• Experience of using social media on behalf of an organisation 
• IT literate, with the ability to quickly get to grips with software which may be unfamiliar (we use Microsoft Office, Zoho, Wordpress and Canva, among others) 
• A flexible, can-do attitude, willing to adapt to the emerging needs of a newly established organisation. 



Desirable: 

• Experience of using Canva or similar to produce leaflets, posters and social media graphics 
• Experience of using a Customer Relationship Management (CRM) system 
• Videography skills 
• Experience of updating a website 
• Knowledge of energy, decarbonisation or fuel poverty issues, community ownership or community development. 

To apply, please send your CV and cover letter to recruitment@ourpower.org.uk no later than 9am on Monday 15th December. Your cover letter should be 1-2 pages long and should set out clearly, with examples, how you meet the criteria in the person specification. 

Please also complete and return the equality and diversity monitoring form which can be downloaded at https://ourpower.org.uk/job-vacancies.

Interviews will be held in person in Norwich in the week beginning 5th January. 

Applicants must have the right to work in the UK.