Graduate Customer Success Associate

Graduate Customer Success Associate – Climate Tech Scale-Up

Location: Remote (UK-based) First with some in-office presence in London / Cambridge required

About the Company

This Award Winning climate tech scale-up is on a mission to help organisations measure, manage, and reduce their environmental impact. By combining data science, software, and human insight, the company enables smarter decisions and meaningful progress toward a net-zero future.

The Role

The company is seeking a bright and motivated Graduate Customer Success Associate to join its expanding team. This is a varied and engaging role, ideal for a recent graduate who enjoys problem-solving and building relationships. The successful candidate will serve as the first point of contact for clients, helping them get the most out of the company’s platform while collaborating with internal teams to ensure smooth and effective solutions.

About You:

• Strong academic background with excellent grades (ideally from a STEM or analytical discipline, though all degrees are welcome)
• Excellent written and verbal communication skills
• Strong logical thinking and problem-solving ability
• Friendly, approachable, and eager to help others succeed
• Quick to learn new systems and tools; no prior technical experience required
• Genuine interest in sustainability, climate, or technology

Why Join

This is an opportunity to join a mission-driven, collaborative team making a real impact on the planet. Graduates will gain hands-on experience, develop technical skills, and contribute directly to the company’s positive environmental mission.

Graduate Customer Success Associate – Climate Tech Scale-Up