EV Charging stations technical support and coordination of new install
Job Description
EV Charging stations technical support for new– Residential Bidirectional EV Chargers
Position Summary
We're looking for a technical support with technical energy systems experience and a strong
customer focus to support the sale and installation of residential bidirectional EV chargers.
This role will work cross-functionally with Energy project managers, product managers,
support staff, customers and sales personnel to deliver a quality experience for our clients.
The sales engineer will work externally with suppliers, relevant project approvers, and
installers to integrate hardware, software, and energy systems.
Key Responsibilities
Pre-Sales Support:
• Collaborate with sales teams to deliver technical expertise during customer
consultations.
• Perform site assessments (virtual or on-site) to evaluate installation feasibility and
identify requirements.
Technical Solution Design:
• Develop and present tailored solutions for residential bidirectional charging,
incorporating home energy systems, such as solar and storage.
• Prepare comprehensive technical documentation, wiring diagrams, and installation
guidelines for clients and installers.
Utility & Energy Provider Collaboration:
• Engage with utilities, aggregators, and energy service providers to complete
interconnection applications, assist with permitting questions, and relevant processes.
• Organize and conduct witness testing to secure interconnection approvals and ensure
compliance with utility standards.
Installer & Partner Enablement:
• Work alongside the Project Managers to support installers through technical project
Bachelors – required
Minimum of 2 years of experience
Industry: If they can do solar and batteries (those two are minimum) if they come from residential (directly applicable)/commercial (transferrable) background that is preferred as these are more complex
Portfolios highly encouraged!
Salesforce, need strong background in this
Word, Excel
Lucid